[Freeswitch-users] DID providers - any thoughts? (jan 2013)

[Cal Leeming [Simplicity Media Ltd]]

Thank you everyone for the feedback, here is a few comments;

@Avi - ukddi.com was down on the first visit, and I couldn't find much
trading history behind the company.. The website now redirects to
http://www.3c.co.uk but contains very little info. Duedil shows
a 'Compulsory strike off' for 3c Limited, the address on the website shows
different to the one on company records, and the registered address appears
to be a residential. The site also contains no contact info, the whois
shows a gmail address as the email contact, and the website is registered
to an individual rather than a company (which is actually against Nominet
rules!). Now interestingly, his domain points to 'telng.com' which is
actually owned by Hello Telecom.. other people associated with TelNG are
also connected with Hello Telecom. Either way, all these things set off a
lot of alarm bells :/

@Vallimamod VoIPTalk (otherwise known as Telappliant) is for consumer/b2b,
not really carrier grade trunking. Although they are re-selling Voxbone
without the spend commitment, they are still just another reseller.

@Luke Ah, now we had actually spoken with AQL on several occasions, but I
was not overly impressed with their legal and sales teams (took weeks of
emails to get clear/concise answers). Their concurrent channel charges were
quite expensive, and overall we were left with a bad taste from it.
However, that being said, they are certainly a reputable company and I
couldn't find any negative reviews on them. We didn't get to the inter-op
stage so I can't directly comment on service quality, but  from what I
could tell, their services seemed pretty solid.

Cal

On Tue, Jan 29, 2013 at 8:13 PM, Cal Leeming [Simplicity Media Ltd] <
cal.leeming at simplicitymedialtd.co.uk> wrote:

> Hello everyone,
>
> I've been recently reviewing several DID providers, and looking for some
> feedback.
>
> I appreciate this isn't totally on topic for FreeSWITCH, but over the last
> few months I've found the community feedback to be invaluable - so I'm
> hoping it might open up a good discussion.
>
> I would be really interested to hear other peoples experiences with their
> DID providers, as much detail as possible.
>
> There are several providers we've looked at, but they are either reselling
> others services, or do not deliver the service quality we are looking for.
>
> The criteria I've been looking for is;
>
> * Able to provide either US or UK numbers
> * Exposes an API that allows control of purchasing and routing
> * Guarantees premium call quality, good latency, and inbound CLI.
> * Does NOT operate on a market/exchange basis
> * Trading as a telecoms provider for more than 5 years
> * Has a reputable name within the community or industry
>
> So far, I have only found the following providers that meet this criteria;
>
> * Hello Telecom - UK numbers only, ITSPA registered, no charges for
> minutes, rental or concurrent channels. No minimum charges. Excellent call
> quality/latency, no CLI problems, and almost no downtime in the last 6
> months. However, they do not offer a sane purchasing API which makes
> automation difficult, and interop with FS has been somewhat painful.
>
> * Simwood - UK numbers only, ITSPA registered. Slightly more expensive but
> still very fair. Currently at inter-op stage, so can't comment further -
> but they seem very good so far.
>
> * Voxbone - Most numbers, ITSPA registered. Extremely high minimum spend,
> difficult to justify unless you already have existing traffic.
>
> * BT - UK numbers only (I think), ITSPA registered (of course lol).. Over
> 9000 pages of inter-op and around £10k in set up fees.
>
> Thanks in advance
>
> Cal
>
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