[Freeswitch-users] Call drops when attended transfer is being performed

[Nandy Dagondon]

I think you have to wait for Party #3 to pickup the the call in step 5. You
will hear a busy tone. Just hangup the phone - no need to press Transfer
again.

/Nandy



On Mon, Aug 26, 2013 at 2:02 AM, John Platts <john_platts at hotmail.com>wrote:

> Whenever I do an attended transfer a call, the caller gets dropped instead
> of being transferred to the next party. Here are the steps to reproducing
> the problem:
>
>    1. Make a call to a phone that is registered with the FreeSWITCH
>    server.
>    2. Answer the call.
>    3. Hit the transfer button on the phone that the call rings on to
>    initiate an attended transfer.
>    4. Initiate the call to party #3, which is the party that the call
>    needs to be transferred to.
>    5. Once the call to party #3 is made, hit the transfer button again to
>    complete the transfer.
>    6. The caller should now be transferred to party #3, but the call
>    drops instead.
>
>
> I am running FreeSWITCH 1.2.12 on the switch where I am experiencing the
> attended transfer problem. How do I get the call to get transferred from
> the caller to party #3, and how do I prevent the caller from getting
> disconnected when a call is transferred?
>
>
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