[Freeswitch-users] Follow me implementation

[Brian Foster]

Does anyone have ideas on this issue?

-BDF

Thank you,

Brian Foster
Project Manager/Owner's Representative
Davri Investments, Incorporated
P: +1-317-787-2686
M: +1-317-600-9753
Indianapolis, Indiana


On Wed, Apr 10, 2013 at 8:16 PM, Brian Foster <bdfoster at davri.com> wrote:

> Also forgot to add, I'd have to use Loopback because I would have to send
> the follow me number back through the dialplan in order to figure out which
> gateway it should go out (we select a gateway based on a few different
> variables, but there's no way to tell until you send it through the
> dialplan). I know Loopback is kinda evil but I don't see another way of
> doing it. But theoretically it makes things a little more modular and
> keeps maintenance of the dialplan to a minimum.
>
> Thank you,
>
> Brian Foster
> Project Manager/Owner's Representative
> Davri Investments, Incorporated
> P: +1-317-787-2686
> M: +1-317-600-9753
> Indianapolis, Indiana
>
>
> On Wed, Apr 10, 2013 at 8:13 PM, Brian Foster <bdfoster at davri.com> wrote:
>
>> MSC: Yea, I've heard of it but never really used it. I've taken a look at
>> some documentation here:
>> http://wiki.freeswitch.org/wiki/Freeswitch_IVR_Originate#Enterprise_originate
>>
>> Avi's Suggestion:
>>
>> <originate_timeout=25>{ignore_early_media=true,group_
>> confirm_file=ivr/ivr-accept_reject_voicemail.wav,group_
>> confirm_key=1}sofia/gateway/flowroute/12223334444:_:user/1000
>>
>> Avi: We're close :)
>>
>> <action application="bridge" data="${sofia_contact(${dialed_extension})},{group_confirm_key=exec,group_confirm_file=lua
>> menu.lua}loopback/${follow_me_number}/xml/default"/>
>>
>> Now, I'm not sure if that will actually work (might not take much to get
>> it to work) but theoretically it should. To get it clean, I'll probably
>> have to do a script that takes a look at the user's variables set in the
>> directory and figure out if the user even has a follow_me_number set.
>>
>> Notice "{group_confirm_key=exec,group_confirm_file=lua menu.lua}". That
>> was taken from
>> http://wiki.freeswitch.org/wiki/Freeswitch_IVR_Originate#exec_in_answer_confirm.
>> Anyone know if that works? That would sure as hell make a dent in this.
>>
>> Another problem is that this dial-string will likely have to be set in
>> the directory in order to keep things consistent. What's the best route to
>> take? I'd have to use a script to set the dial string, not sure how I could
>> call the script from there.
>>
>>
>>
>> Thank you,
>>
>> Brian Foster
>> Project Manager/Owner's Representative
>> Davri Investments, Incorporated
>> P: +1-317-787-2686
>> M: +1-317-600-9753
>> Indianapolis, Indiana
>>
>>
>> On Wed, Apr 10, 2013 at 7:36 PM, Brian Foster <bdfoster at davri.com> wrote:
>>
>>> LinuxMCE has done the Bluetooth tracking bit, albeit with extra code and
>>> asterisk.
>>>
>>>
>>> On Wednesday, April 10, 2013, Guillermo Ruiz Camauer wrote:
>>>
>>>> I don't want to hijack your thread, but since the subject matter is
>>>> FollowMe, I would like to add that I am looking for something along the
>>>> lines of:
>>>>
>>>> A FollowMe that somehow knows what room you are in within a building
>>>> and rings the nearest extension with a special ringtone which is assigned
>>>> to each user.
>>>> The "somehow" could be through a Bluetooth dongle attached to a PC in
>>>> the room that detects the User's cell phone and updates a DB that FS has
>>>> access to, or an Mobile Phone App that triangulates on WiFi Access Points
>>>> and updates a DB, etc.
>>>>
>>>> Has anyone heard of such a system?  Experiences?
>>>>
>>>> Thank you,
>>>>
>>>> Guillermo Ruiz Camauer
>>>>
>>>>
>>>> On Wed, Apr 10, 2013 at 6:32 PM, Brian Foster <bdfoster at davri.com>wrote:
>>>>
>>>>> I've been given an assignment. It's a little rough, and honestly I've
>>>>> been working on other projects and at the same time loosing my
>>>>> freeswitch-fu. So, here it goes.
>>>>>
>>>>> Company owner wants to be able to implement a follow me function. He's
>>>>> asking for the deskphones to begin ringing, then have cell phones ring N
>>>>> seconds later WHILE the deskphones continue to ring. The function has to be
>>>>> able to work using a couple different ways of dialing (we've got call
>>>>> groups implemented,
>>>>> http://wiki.freeswitch.org/wiki/XML_User_Directory_Guide#Groups).
>>>>> When the mobile phone is answered, we need to be able to get some feedback
>>>>> from the callee to figure out if they're human. We'll use AVMD to kill the
>>>>> call if it detects a voicemail beep.
>>>>>
>>>>> I've looked at several different examples on the wiki and mailing
>>>>> list, and the only way I can figure out how to do it while keeping the
>>>>> requirements in mind is to at some point resort to using Loopback
>>>>> (something i didnt want to do).
>>>>>
>>>>> Requirements are:
>>>>> 1. Use a custom IVR/menu/something to get a confirmation from the
>>>>> callee that they are human (while also keeping it available
>>>>> for customization  he's wanting a way to blacklist numbers on that same
>>>>> menu). So that rules out group_confirm_file, etc.
>>>>> 2. Use AVMD to kill the call if we detect the call was picked up by
>>>>> voicemail.
>>>>> 3. The custom IVR/menu/something isn't used on the deskphones
>>>>> 4. Deskphones need to continue to ring after the external number leg
>>>>> is started. I can't timeout the call on the deskphone then call the cell
>>>>> phone, or call the deskphone, time it out, then call the deskphone and cell
>>>>> phone.
>>>>> 5. It has to work on any type of calling method (so basically, if the
>>>>> deskphone rings then eventually the cell phone needs to ring to if it's
>>>>> assigned).
>>>>>
>>>>> Has anyone done something similar, and if so, how did you do it?
>>>>>
>>>>> Thank you,
>>>>>
>>>>> Brian Foster
>>>>> Project Manager/Owner's Representative
>>>>> Davri Investments, Incorporated
>>>>> P: +1-317-787-2686
>>>>> M: +1-317-600-9753
>>>>> Indianapolis, Indiana
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> 
>>>>> 
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://wiki.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
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>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Guillermo Ruiz Camauer
>>>>
>>>
>>>
>>> --
>>> Thank you,
>>>
>>> Brian Foster
>>> Project Manager/Owner's Representative
>>> Davri Investments, Incorporated
>>> P: +1-317-787-2686
>>> M: +1-317-600-9753
>>> Indianapolis, Indiana
>>>
>>>
>>
>
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