[Freeswitch-users] advise to troubleshoot a call

[Sean Devoy]

Philippe,

The audio is sent through UDP packets, not TCP packets.  The main difference
is that if UDP packets are lost in collisions or congestion, they are not
retransmitted.  What you are describing COULD be completely explained as
internet congestion.

 

I would test with some application that loads her network link down.  One
example is  <http://www.onsip.com/tools/voip-test>
http://www.onsip.com/tools/voip-test

 

Try the various levels (1 line, 3 or 5 lines) and see how a call with her
reacts when the test are run.  That will at a minimum rule out congestion on
her local internet connection.

 

HTH,

Sean

 

From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Philippe
Le Toquin
Sent: Tuesday, April 23, 2013 4:12 PM
To: FreeSWITCH Users Help
Subject: [Freeswitch-users] advise to troubleshoot a call

 

Hello,

Recently I (well my wife) is having voice problem when she is on a call.

Typically  she can hear people but they can't

The problem is that it is not all the time and when it happens it last a few
seconds then all back to normal... then later on it happens again.

I am still in the process of trying to find if there is a pattern in the
problem but I would like to be able to look at the log from FS.

What would you recommend to be able to look at the log (what debug level).

Any tips to make it easier to identify an issue in the log (like message to
look for?)

 

Thanks

Philippe

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20130423/0b8e9e88/attachment-0001.html