[Freeswitch-users] URGENT HELP! Customers cant make any calls -after MAKE CURRENT

[Sean Devoy]

That is absolutely correct Steven.  When I restored my backup, I get a line
that says 

"Asynchronous ptime is not supported, changing our end to xx"

 

It is absolutely a FS issue.

 

I have got to get back to the stable branch.

 

From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Steven
Ayre
Sent: Tuesday, April 23, 2013 7:13 AM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] URGENT HELP! Customers cant make any calls
-after MAKE CURRENT

 

That's a PCMU ptime parameter. It looks like your clients are now
sending with a ptime of 30, where FS is expecting a ptime of 20.
This isn't something that would have changed in FS as far as I know. FS
should still default to a PCMU ptime of 20. It's likely your clients are
no longer sending an option for ptime of 20. Do you have a sip trace?

 

I'm not so sure about that. There was another thread on this list a few days
ago where someone also was having problems due to ptime.

 

They showed a log file from an older version of FS and a newer one. The
older version switched from the expected ptime to the one FS was requesting
while the newer version ignored that codec option. It did look like a
behaviour change.

 

-Steve

 

 

On 23 April 2013 04:57, William King <william.king at quentustech.com> wrote:

That's a PCMU ptime parameter. It looks like your clients are now
sending with a ptime of 30, where FS is expecting a ptime of 20.

This isn't something that would have changed in FS as far as I know. FS
should still default to a PCMU ptime of 20. It's likely your clients are
no longer sending an option for ptime of 20. Do you have a sip trace?

Let me know if you need more assistance.

William King
Senior Engineer
Quentus Technologies, INC
1037 NE 65th St Suite 273
Seattle, WA 98115
Main:   (877) 211-9337 <tel:%28877%29%20211-9337> 
Office: (206) 388-4772 <tel:%28206%29%20388-4772> 
Cell:   (253) 686-5518 <tel:%28253%29%20686-5518> 
william.king at quentustech.com


On 04/22/2013 08:48 PM, Sean Devoy wrote:
> Hi All,
>
>
>
> I do truly hope someone responds before morning when my customers get
> back to work.
>
>
>
> I did a make current and it went swell!
>
>
>
> I rebooted, everything registered, looked great - BUT .
>
>
>
> Everything everyone dials gets codec mismatches and then
> [INCOMPATIBLE_DESTINATION]
>
>
>
> The codecs look like this:
>
> 2013-04-22 23:42:02.138488 [DEBUG] switch_core_media.c:2597
>

> Audio Codec Compare [PCMU:0:8000:*30*:64000]/[PCMU:0:8000:*20*:64000]

>
>
>
> But I don't know how to set that parameter in in FS or on the devices!
>
>
>
> Any help greatly appreciated.
>
>
>
> Sean
>
>
>
>
>

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