[Freeswitch-users] mod_fifo: agents are not ringing

[Ashish gautam]

Hi Michael,

When I add members to the fifo queue via fscli it works properly and as
expected, but when I add members through the configuration file, it does
not work. Here is the configuration file:

<configuration name="fifo.conf" description="FIFO Configuration">
  <fifos>
    <fifo name="cool_fifo at 10.1.30.229" importance="0">
      <member timeout="60" simo="1" lag="20">user/1004 at default</member>
      <member timeout="60" simo="1" lag="20">user/1003 at default</member>
   </fifo>
  </fifos>
</configuration>

When I add these two members through fscli it works as expected.
On Mon, Apr 15, 2013 at 11:12 AM, Ashish gautam <ashish at nms.co.in> wrote:

> Thanks Michael,
>
> Probably the originate dialstring I am using is not correct. Can you
> please tell what is the proper format for that?
>
> On Sat, Apr 13, 2013 at 12:22 AM, Michael Collins <msc at freeswitch.org>wrote:
>
>> For some reason your agents are not actually set as members of the queue.
>> Onhook agents will be listed in the <member> section and off-hook agents
>> will be listed in the <consumers> section. Evidently, whatever you're doing
>> to add the agents is not working. You may want to try explicitly adding
>> them from the fs_cli using the fifo_member command and seeing how that goes.
>>
>> -MC
>>
>>
>> On Thu, Apr 11, 2013 at 9:32 PM, Ashish gautam <ashish at nms.co.in> wrote:
>>
>>> The output is :
>>>
>>>
>>> <fifo_report>
>>>   <fifo name="cool_fifo at 10.1.30.229" consumer_count="0"
>>> caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1"
>>> ring_timeout="60" default_lag="30" outbound_priority="5"
>>> outbound_strategy="ringall">
>>>     <outbound></outbound>
>>>     <callers></callers>
>>>     <consumers></consumers>
>>>     <bridges></bridges>
>>>   </fifo>
>>> </fifo_report>
>>>
>>>
>>> On Thu, Apr 11, 2013 at 9:42 PM, Michael Collins <msc at freeswitch.org>wrote:
>>>
>>>> What's the output of fscli command: fifo list cool_fifo at 10.1.30.229
>>>>
>>>> -MC
>>>>
>>>> On Thu, Apr 11, 2013 at 12:13 AM, Ashish gautam <ashish at nms.co.in>wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> Caller is played music on hold but is not connected to any of the
>>>>> agents since no agent is ringing. I have sip users registered to FS ( they
>>>>> are online). I have configured a SIP user as a member for the queue. But,
>>>>> when the caller calls in, the agent doesn't ring.
>>>>>
>>>>> Please throw some light.
>>>>>
>>>>> -Ashish
>>>>>
>>>>>
>>
>> --
>> Michael S Collins
>> Twitter: @mercutioviz
>> http://www.FreeSWITCH.org
>> http://www.ClueCon.com
>> http://www.OSTAG.org
>>
>>
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