[Freeswitch-users] Automatic Callout and TTS

[Hector Geraldino]

You will need a man-in-the-middle application (broker) that receives the message and converts it to actionable steps that will be performed in FS.

Of the many ways you have to do this, I can suggest you to explore the Event Socket Outbound – and particulary the Java ESL Client, although you can use pretty much any other language supported by FS. Main idea is: your application will receive the message, and using ESL will generate an outbound call using FreeSWITCH. When the call is answered it will play a message using a TTS engine (flite, cepstral, nuance, etc.), capture the input and do whatever you need with it.

The control of the call can be handled via ESL or using a dialplan.

From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Carlos Lopez
Sent: Monday, September 24, 2012 11:12 AM
To: FreeSWITCH Users Help
Subject: [Freeswitch-users] Automatic Callout and TTS

Hi all,

I am just learning how to install and use Freeswitch and at the place where I'm working i'd like to implement a solution like callout and TTS.

The main goal is to use Freeswith as a PBX and use text based strings so the FSW can callout some customers and advise them about theit current balance so the string will be componded by a set of fields and the resulting text most be converted to phone sound to the customer, ex.

1- Event occurs on our main system server.
2- Server send a sms/E-Mail/HTTP-String to FSW, with customer phone # and string ( String will be like: "You have % credit balance on your account. Please type 1 to add credit", where % is a numeric value that will be filled up by our main system servers.
3- FSW will convert resulting text to sound call and calls the customer's phone number.
4- Customer picks up the phone and listen to the TTS sound.

Is it possible with FSW?

Thank you all for your response.

Carlos.
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