[Freeswitch-users] problems with SLA on polycom phones

[Brian West]

Can you try to factory format the file system and see if he stops doing this?  I have three phones on SLA that do not exhibit this problem and I'm running 4.0.2 on those also.  Press the four arrow keys and get the file thats uploaded and investigate the logs.

On Oct 12, 2012, at 11:42 AM, KEN KELLY-TURNER wrote:

> Hi,
> 
> I'm new to freeswitch and I'm trying to set up 2 polycom phones running 4.0.2 firmware to share a line.  I followed the wiki pages http://wiki.freeswitch.org/wiki/Shared_Line_Appearance and However, whenever I pick up an incoming call or try to make an outgoing call on one of the shared lines, the other line doesn't detect that the line is in use and I get a massive dump of 481 and 482 errors dozens of times.  I have no idea what is causing this behaviour, any help would be greatly appreciated
> 
> send 854 bytes to udp/[10.10.8.81]:5060 at 02:03:54.850984:
>   ------------------------------------------------------------------------
>   NOTIFY sip:1000 at 10.10.8.81 SIP/2.0
>   Via: SIP/2.0/UDP 10.10.11.1;rport;branch=z9hG4bKcHKrvF7SKSp1j
>   Max-Forwards: 70
>   From: <sip:1000 at 10.10.11.1:5060>;tag=AWBzYjyr5AtS
>   To: "ppcBarge2" <sip:1000 at 10.10.11.1>;tag=FC20B986-C3012B3F
>   Call-ID: d753ed55-db70fc4e-bddaf407 at 10.10.8.81
>   CSeq: 4053008904 NOTIFY
>   Contact: <sip:1000 at 10.10.11.1:5060;transport=udp>
>   Call-Info: <sip:10.10.11.1>;appearance-index=*;appearance-state=idle
>   User-Agent: FreeSWITCH-mod_sofia/1.2.3
>   Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
>   Supported: timer, precondition, path, replaces
>   Event: call-info
>   Allow-Events: talk, hold, conference, presence, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer
>   Subscription-State: active;expires=3600
>   Content-Length: 0
> 
>   ------------------------------------------------------------------------
> recv 405 bytes from udp/[10.10.8.81]:5060 at 02:03:54.864355:
>   ------------------------------------------------------------------------
>   SIP/2.0 482 Loop Detected
>   Via: SIP/2.0/UDP 10.10.11.1;rport;branch=z9hG4bKcHKrvF7SKSp1j
>   From: <sip:1000 at 10.10.11.1:5060>;tag=AWBzYjyr5AtS
>   To: "ppcBarge2" <sip:1000 at 10.10.11.1>;tag=FC20B986-C3012B3F
>   CSeq: 2147483647 NOTIFY
>   Call-ID: d753ed55-db70fc4e-bddaf407 at 10.10.8.81
>   Event: call-info
>   User-Agent: PolycomSoundPointIP-SPIP_550-UA/4.0.2.11307_0004f2149566
>   Accept-Language: en
>   Content-Length: 0
> 
>   ------------------------------------------------------------------------
> 
> Thanks,
> Ken
> 
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--
Brian West
brian at freeswitch.org
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