[Freeswitch-users] retreiving voicemail dropping after 30 seconds

[Jason Holden]

All.
I did find the issue just had not had a chance to reply until now.
In my internal profile for what ever reason a var was set to reflect my
external ip for sip and rtp.
Once changed to my LAN information all is fine.


-----Original Message-----
From: PhilQ [mailto:philq at qsystemsengineering.com] 
Sent: Wednesday, November 21, 2012 1:25 PM
To: freeswitch-users at lists.freeswitch.org
Subject: Re: [Freeswitch-users] retreiving voicemail dropping after 30
seconds

I'm going to go out on a limb and make a "scientific-wild-assed-guess" since
I can't see your pastebin, but since you're seeing external IP addresses I
have an idea of what might be going on.

Your client/user agent is probably using STUN and is reporting it's external
IP address to FS which then uses that address for replies to the client. 
With most firewall/NAT devices, those replies won't make it back to the
device unless you have a port forwarding rule set since the device treats it
like it's coming from the outside.  If that is indeed the case, then there
are two things you can try:

1.  Disable STUN on your endpoint (probably not the best solution,
especially if you're on a dynamic IP)  OR

2.  Set a port forwarding rule in your firewall/router/nat device so those
repllies make it back.

Without the benefit of the pastebin this is just a wild guess so please
don't sue me if this is not applicable.

Hope everyone has a happy and safe Thanksgiving holiday!

- Phil



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