[Freeswitch-users] Freeswitch Multilingual Setup

[Tim St. Pierre]

Hi Muhammed,

That's because the way you are calling the playback application below is calling a 
specific audio file based on path.

In vars.xml (usually) there is a global variable that sets the sound files prefix.  This 
will be added to whatever you put as the argument to the playback application.  I'm 
willing to bet that whatever you have set includes a language path.

There are a few ways around this -

You can make some phrase macros for each language, and define which prompts in which 
language should be used.  Any time you want to play something, use phrase:your_macro instead.

Likewise, you could also change the sounds prefix not to include the language, and then 
call playback like this:

data="${default_language}/voicemail/prompt.wav"

I would recommend the phrase macro method, as that gives you a lot of flexibility with 
what prompts are used for a given language, and it also lets you account for things like 
quantity, gender, and number ordering if that applies (ie. if you are playing an error for 
a wrong number).

Hope that helps.

-Tim

Muhammad Shahzad wrote:
> Hi,
> 
> I am test Freeswitch for Multilingual IVR system. I observed that if I 
> set default_language parameter before "voicemail" or "say" applications, 
> it correctly play specified application in given language. However it 
> has no effect on playback application, it always play the IVR in system 
> default (i.e. English) language IVR.
> 
> Here is an example extension,
> 
>     <extension name="catchall">
>       <condition field="destination_number" expression="^(.*)$">
>         <action application="export" data="default_language=fr"/>
>         <action application="answer"/>
>         <action application="sleep" data="1000"/>
>         <action application="playback" 
> data="voicemail/vm-that_was_an_invalid_ext.wav"/>
>         <action application="hangup"/>
>       </condition>
>     </extension>
> 
> Many thanks in advance.
> 
> Thank you.
> 
> 
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