[Freeswitch-users] voicemail

[Archana Venugopan]

Hi,
Thanks. But in my default.xml file I see like this for voicemail and I don't see password is being called by default.

      <action application="voicemail" data="default ${domain_name} ${user_id}"/>

    <!-- Voicemail -->
    <extension name="voicemail">
      <condition field="${svc_application}" expression="^voicemail$">
        <action application="info"/>
        <action application="answer"/>
        <action application="start_dtmf"/>
        <action application="sleep" data="1000"/>
        <action application="voicemail" data="check default ${domain_name} ${user_name}"/>

Now when we dial 20* its saying immediately 'Please enter password' which I want to remove. Thanks

Regards,
Archana

-----Original Message-----
From: D'Arcy J.M. Cain [mailto:darcy at Vex.Net] 
Sent: 08 November 2012 13:46
To: FreeSWITCH Users Help
Cc: Archana Venugopan
Subject: Re: [Freeswitch-users] voicemail

On Thu, 8 Nov 2012 11:46:19 +0000
Archana Venugopan <a.venugopan at mundio.com> wrote:
> When I dial voicemail number I initially get 'please enter password'.
> Which script will be read so that this phrase comes first? I want to
> move this 'please enter password' after say 'please enter id' then
> where I should put this? Please help.

What does your dialplan look like?  I had the exact opposite problem.
People were dialing *98 from their phone and it asked them for their
account (phone number.)  I had to change this:

 <action application="voicemail" data="check default ${domain_name}"/>

to this:

 <action application="voicemail" data="check default ${domain_name} ${caller_id_number}"/>

Maybe you have to do something similar in reverse.

-- 
D'Arcy J.M. Cain
System Administrator, Vex.Net
http://www.Vex.Net/ IM:darcy at Vex.Net