[Freeswitch-users] Monitoring audio quality

Ash ash at archerdrive.com
Thu May 31 13:30:46 MSD 2012


Hi Michael,

Not exactly an answer to your question, but  I have quite a lot of call traffic running over three servers.  I have found the best way to manage this is by using a monitoring tool.  The one I use is http://www.voipmonitor.org/, the actual daemon is open source but you can buy a webUI which uses rrdtool to graph the call quality and display the calls history.  Using a tool like this you can get an idea of call quality for each call.


Cheers,

Ash.


On 31/05/2012, at 7:19 PM, Michael Lutz wrote:

> Hi Guys,
> 
> I have a prety large system with a lot of traffic. Sometimes I get
> complains from customers about 'loud noises', 'not hearing audio', or
> just 'bad quality audio'.
> I can see a lot of info on the CDR's, no I have tried to search the
> wiki and groups for some explanaition about how to interpret them, but
> there is not much to find..
> 
> Is there someone who can tell me what these mean, and how to interpret
> them, could they help me in finding issues with audio?
> 
>    <rtp_audio_in_raw_bytes>573964</rtp_audio_in_raw_bytes>
>    <rtp_audio_in_media_bytes>572932</rtp_audio_in_media_bytes>
>    <rtp_audio_in_packet_count>3337</rtp_audio_in_packet_count>
>    <rtp_audio_in_media_packet_count>3331</rtp_audio_in_media_packet_count>
>    <rtp_audio_in_skip_packet_count>47</rtp_audio_in_skip_packet_count>
>    <rtp_audio_in_jb_packet_count>0</rtp_audio_in_jb_packet_count>
>    <rtp_audio_in_dtmf_packet_count>0</rtp_audio_in_dtmf_packet_count>
>    <rtp_audio_in_cng_packet_count>0</rtp_audio_in_cng_packet_count>
>    <rtp_audio_in_flush_packet_count>6</rtp_audio_in_flush_packet_count>
>    <rtp_audio_in_largest_jb_size>0</rtp_audio_in_largest_jb_size>
>    <rtp_audio_out_raw_bytes>485556</rtp_audio_out_raw_bytes>
>    <rtp_audio_out_media_bytes>485556</rtp_audio_out_media_bytes>
>    <rtp_audio_out_packet_count>2823</rtp_audio_out_packet_count>
>    <rtp_audio_out_media_packet_count>2823</rtp_audio_out_media_packet_count>
>    <rtp_audio_out_skip_packet_count>0</rtp_audio_out_skip_packet_count>
>    <rtp_audio_out_dtmf_packet_count>0</rtp_audio_out_dtmf_packet_count>
>    <rtp_audio_out_cng_packet_count>0</rtp_audio_out_cng_packet_count>
>    <rtp_audio_rtcp_packet_count>0</rtp_audio_rtcp_packet_count>
>    <rtp_audio_rtcp_octet_count>0</rtp_audio_rtcp_octet_count>
> 
> Or are there other (better) methods of finding problems related to bad audio?
> 
> 
> Regards,
> Mike
> 
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