[Freeswitch-users] FS compatible sugarcrm integration?
lists.jj at googlemail.com
Wed May 23 12:40:13 MSD 2012
I'm looking for a FreeSWITCH compatible solution for integrating our existing sugarcrm (currently community edition, but that can be changed if needed) in our call center.
* support for our own FreeSWITCH servers, no asterisk, no cloud solution
* popups with caller information on incoming calls
* click to call for outbound calls
* automatic call-logging
* a quick way to add "call again" reminders
A plugin for sugarcrm, or windows software (even a soft phone would be OK) with sugarcrm integration would be fine.
Is anybody of you using something that fits our requirements?
Most of the plugins listed on sugarforge are either using Asterisk (AMI) or their own cloud services…
Thanks again and best Regards,
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