[Freeswitch-users] FreeTDM and FXO Call Disconnect Supervision in Australia

[efs.tdw at recursor.net]

I have searched the archives (and indeed the Internet at large) and everything I found pointed me to the perfect solution to all my 
problems: get ROIC (Reverse On Idle Condition) enabled on my phone line.

Sadly further investigation revealed that Telstra (who provides most PSTN services in Australia, including mine) has decided to 
discontinue offering ROIC as of 2008:
> Line reversals were withdrawn from new sales June/July this year [2008] and will be removed from existing services June/July next 
> year [2009].
(http://forums.whirlpool.net.au/archive/1076769).

Let me describe the kinds of problem I am observing:

 1. Remote party calls, waits for 5 seconds, then hangs up before I have answered. My phones go on ringing for another 25 seconds
    until voicemail kicks in and answers the call at the 30 second mark. I get a voicemail message containing nothing but a dial
    tone (there is a problem with using tone_detect to avoid this, but that is a topic for another post).
 2. First remote party calls, waits for 15 seconds, then hangs up. Second remote party calls 10 seconds later. 5 seconds after the
    second call starts, voicemail kicks in and answers, believing that there has only been one caller and that the phone has been
    ringing for 30 seconds.

Now I accept that to some extent these kinds of problems are unavoidable without the assistance of something like ROIC. There is no 
immediate way to tell the difference between a gap between two RINGs and the remote caller having hung up. The difference only 
becomes obvious at the time when the next RING ought to have started (I suppose a RING that was cut short could also be detected, 
but since the gaps are longer than the RINGs it is more likely that the hangup will occur during a gap).

Likewise, if a second caller comes along just perfectly starting at the instant that the next RING was due for the first caller then 
I can't see how FreeTDM can avoid being tricked.

However, at present, FreeTDM totally ignores FTDM_OOB_RING_STOP events, and only seems to take notice of the first 
FTDM_OOB_RING_START event (well it counts rings, but doesn't seem to notice that the count has stopped increasing, at least not 
until more than 25 seconds after the ringing has stopped). This creates an unnecessarily long window of opportunity for problems.

Given the Australian ring cadence (0.4s RING, 0.2s gap, 0.4s RING, 2s gap) it is possible to detect the caller having hung up within 
at most 2 seconds - simply reset a timer on each FTDM_OOB_RING_START and FTDM_OOB_RING_STOP event, and reset the line state if the 
timer gets over 2 seconds. I have implemented this (rather awkwardly), and it works well for me, but my timeout is hard-coded and 
therefore it would not work with a US cadence (2s RING, 4s gap).

What I would ideally like to see is for FreeTDM to support RING cadence specification (both for detection on the FXO lines and for 
distinctive ring on the FXS lines) but that would be a big job and way out of my league.

Failing that, there would need to be some config setting to control how long to wait for a RING_START/RING_STOP event before 
concluding the caller had hung up. Which config file would be the most logical place? freetdm.conf just in case different channels 
need different timeouts?

Or is there some better approach to the whole problem?

[I am a little surprised there has not been more complaint about these issues. If nobody else suffers from the same problems then 
perhaps I just have something misconfigured??]

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