[Freeswitch-users] Silence instead of spanish wav installed

Alejandro Mejía webudo at gua.net
Thu May 3 02:13:43 MSD 2012


Thanks man!!! :) You rock!
I'll soxi all the files using a script and let you know.

On 02/05/2012 03:55 p.m., Michael Collins wrote:
> Well, since you paid these guys to give you the sounds, how about you 
> pay me for the answer! :P
>
> If you do a "soxi" on the sounds you'll see something like this:
> racserv01:/usr/local/freeswitch/sounds# soxi conf-alone.wav
>
> Input File     : 'conf-alone.wav'
> Channels       : 1
> Sample Rate    : 8000
> Precision      : 24-bit
> Duration       : 00:00:03.88 = 31009 samples ~ 290.709 CDDA sectors
> File Size      : 124k
> Bit Rate       : 256k
> *Sample Encoding: 32-bit Floating Point PCM*
>
> The sample encoding is 32-bit FP. If you resample the file with sox it 
> will work. (I just tested it.):
>
> sox conf-alone.wav -r 8000 -e signed-integer -b 16 conf-alone-working.wav
>
> If you "soxi" it you should see something like this:
>
> racserv01:/usr/local/freeswitch/sounds# soxi conf-alone-working.wav
>
> Input File     : 'conf-alone-working.wav'
> Channels       : 1
> Sample Rate    : 8000
> Precision      : 16-bit
> Duration       : 00:00:03.88 = 31009 samples ~ 290.709 CDDA sectors
> File Size      : 62.1k
> Bit Rate       : 128k
> *Sample Encoding: 16-bit Signed Integer PCM*
>
> Give it a try. If it works ask them if they supply the files in 16 bit 
> signed integer format instead of 32 bit floating point. If not then 
> you can just sox-ify them all with a shell script. Ping me offline if 
> you run into any other trouble.
>
> -MC
>
>
> On Wed, May 2, 2012 at 2:41 PM, Alejandro Mejía <webudo at gua.net 
> <mailto:webudo at gua.net>> wrote:
>
>     I know. I'm also not a fan of propietary, but I had to place
>     spanish recordings for one of my customers urgently, and I thought
>     that buying those would save me some trouble finding missing wav
>     files from open packages.
>     Maybe you can recommend me an open package for mexican or latin
>     american spanish that I can use instead of this one, ask for a
>     refund with this guys, and make a donation to the FS project
>     instead ;)
>
>
>     On 02/05/2012 03:30 p.m., Michael Collins wrote:
>>     Boo! Hiss! :P
>>
>>     I'm not a fan of proprietary. Oh well. Tell you what - maybe
>>     since you paid them some $$ (or pesos or whatever) maybe they can
>>     provide you some support. :) Alternatively, you could contact
>>     them and let them know that the FS devs would like to
>>     troubleshoot an issue with the files and would like permission to
>>     receive a copy of the files /gratis/.
>>
>>     Let me know what they say.
>>     -MC
>>
>>     On Wed, May 2, 2012 at 2:26 PM, Alejandro Mejía <webudo at gua.net
>>     <mailto:webudo at gua.net>> wrote:
>>
>>         It's a commercial pack of voices bought from westany.com
>>         <http://westany.com>
>>         That's why I didn't include the file here, or a link to it,
>>         because I have not read their terms of usage and I don't want
>>         to get in trouble.
>>         You may get some samples here:
>>         http://www.westany.com/mexican_spanish_freeswitch_voice_prompts
>>
>>
>>         On 02/05/2012 03:19 p.m., Michael Collins wrote:
>>>         Where did you download these files? I would like to download
>>>         them myself and do some testing.
>>>         -MC
>>>
>>>         On Wed, May 2, 2012 at 2:09 PM, Alejandro Mejía
>>>         <webudo at gua.net <mailto:webudo at gua.net>> wrote:
>>>
>>>             Update finished, but the problem persists.
>>>             Perhaps it helps you to have the audio file being used?
>>>             (let me know and I can send it)
>>>
>>>             On 02/05/2012 01:59 p.m., Alejandro Mejía wrote:
>>>>             Log's output here:
>>>>             http://pastebin.freeswitch.org/pastebin.php?dl=18970
>>>>
>>>>             Audio remains silent during .wav file's length when
>>>>             reaching the line:
>>>>             2012-05-02 13:13:22.728301 [INFO] switch_rtp.c:3164
>>>>             Auto Changing port from 172.16.1.97:5016
>>>>             <http://172.16.1.97:5016> to 190.149.242.46
>>>>             <tel:190.149.242.46>:15046
>>>>
>>>>             Then it plays MOH normally.
>>>>
>>>>             I'm using fusionpbx's canned version of FS, and I'm
>>>>             updating now to see if there was a bug that's been fixed.
>>>>             I'll let you know after the process completes.
>>>>
>>>>             Thanks!
>>>>
>>>>             Alex
>>>>
>>>>             On 02/05/2012 09:36 a.m., Michael Collins wrote:
>>>>>             Okay, next step is log output. Get a console debug log
>>>>>             and drop it onto pastebin. Lots of useful information
>>>>>             available here:
>>>>>
>>>>>             http://wiki.freeswitch.org/wiki/Reporting_Bugs
>>>>>
>>>>>             -MC
>>>>>
>>>>>             On Tue, May 1, 2012 at 7:59 PM, Alejandro Mejía
>>>>>             <webudo at gua.net <mailto:webudo at gua.net>> wrote:
>>>>>
>>>>>                 Thanks for your reply Michael.
>>>>>
>>>>>                 Yes, I can play the files manually on any player
>>>>>                 on my computer.
>>>>>                 I'm a freeswitch newbie, so I don't know how to
>>>>>                 change conference sampling rate, so I guess it's
>>>>>                 on default 8khz, same as the sound files.
>>>>>
>>>>>                 On 01/05/2012 11:54 a.m., Michael Collins wrote:
>>>>>>                 Can you manually play any of the sound files?
>>>>>>                 Also, what sampling rate is the conference and
>>>>>>                 what sampling rate are the files?
>>>>>>                 -MC
>>>>>>
>>>>>>                 On Mon, Apr 30, 2012 at 6:12 PM, Alejandro Mejía
>>>>>>                 <webudo at gua.net <mailto:webudo at gua.net>> wrote:
>>>>>>
>>>>>>                     Hello,
>>>>>>
>>>>>>                     I installed a spanish sounds package to my
>>>>>>                     Freeswitch under
>>>>>>                     /usr/local/freeswitch/sounds/es/mx/ directory
>>>>>>                     I'm trying it by entering an empty
>>>>>>                     conference, and I only hear some
>>>>>>                     seconds of silence (where conf-alone.wav
>>>>>>                     should be played), and then the
>>>>>>                     music on hold.
>>>>>>                     I know the files are not missing, and
>>>>>>                     Freeswitch is finding them because
>>>>>>                     when I remove "/es" directory, I get error on
>>>>>>                     CLI when executing a
>>>>>>                     conference, and getting directly to MOH.
>>>>>>
>>>>>>                     Any help will be appreciated.
>>>>>>
>>>>>>                     Thanks!
>>>>>>
>>>>>>                     Alex
>>>>>>
>>>>>
>>>>>
>>>>>
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>>
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