[Freeswitch-users] NAT issues - Outbound Call drops after~30seconds

Andrew Cassidy andrew at cassidywebservices.co.uk
Thu Mar 29 19:14:27 MSD 2012 

I have some more information about absolutely's problem.

The call is established fine, there is two-way audio, all loooks fine,
until about 60 seconds into the call when FreeSWITCH issues what appears to
be unsolicited INVITES to which it recieves no response from the carrier
and as such, it drops the call.

Any suggestions?

On 22 March 2012 15:22, Brian Foster <bdfoster at endigotech.com> wrote:

> Yea I see another who's having reportedly the same issue.
>
> absolutely, how are you coming along?
>
> -BDF
>
>
> On Thu, Mar 22, 2012 at 5:41 AM, Andrew Cassidy <
> andrew at cassidywebservices.co.uk> wrote:
>
>> Glad you got your problem sorted in the end Brian.
>>
>> Do I also remember seeing in this thread someone else with a similar
>> issue?
>>
>>
>> On 21 March 2012 20:37, Brian Foster <bdfoster at endigotech.com> wrote:
>>
>>> I'm going to go ahead and mark this issue as solved. The solution was to
>>> do a make current. There was a bug in FreeSWITCH that was fixed before
>>> Anthony went on vacation.
>>>
>>> If anyone was on conference or if your name is Brian West, if there was
>>> a specific revision that this was fixed on please chime in for anyone else
>>> that may have this issue.
>>>
>>> Fwiw I actually went ahead and started with a clean install (due to
>>> deleting the source folder and also not knowing what all I messed with to
>>> try and solve this issue). After I did the install, both the external and
>>> internal profile were getting the local ipv4 address. To fix this, I went
>>> to conf/sip_profiles/external.xml and changed the ext-sip-ip and ext-rtp-ip
>>> from $${local_ip_v4} to stun:stun.freeswitch.org. After restarting the
>>> profile, the external profile was getting my external IP and my internal
>>> profile was getting the local IP.
>>>
>>> Thanks to everyone on the conference and on the thread for helping out.
>>> Brian, for repayment, I'll get you that pic you've always wanted lol.
>>>
>>> -BDF
>>> On Mar 21, 2012 8:43 AM, "Andrew Cassidy" <
>>> andrew at cassidywebservices.co.uk> wrote:
>>>
>>>> I think we also need to check those variables on the internal profile.
>>>> As said previously it looks like it's doing the tun on the internal profile
>>>> which is why the ack is being send to the wrong place.
>>>>
>>>> On 21 March 2012 06:09, Fernando - NextBilling IP Solutions <
>>>> fernandojdk at gmail.com> wrote:
>>>>
>>>>>     What you have in your external profile on variables ext-rtp-ip
>>>>> end ext-sip-ip?
>>>>> 
>>>>> **
>>>>>
>>>>> *
>>>>> Best Regards,
>>>>>  Fernando da Silva Santos
>>>>> NextBilling IP Solutions LTDA
>>>>> Phone: +55 21 2143-9000
>>>>> MSN: fernandojdk at gmail.com
>>>>> www.nextbilling.com.br
>>>>> Rio de Janeiro, Brazil, BR
>>>>>    Importante:
>>>>>  Esta mensagem, incluindo todo seu conteúdo, contém informações
>>>>> confidenciais, legalmente protegidas e destinadas a indivíduo e propósito
>>>>> específicos. Caso a tenha recebido por engano, lembramos do caráter
>>>>> sigiloso e solicitamos a gentileza de desconsiderá-la e comunicar-nos o
>>>>> mais breve possível.
>>>>> As informações contidas nesta mensagem e em seu conteúdo são de
>>>>> responsabilidade de seu autor, não representando necessariamente idéias,
>>>>> opiniões, pensamentos ou qualquer forma de posicionamento por parte da
>>>>> NextBilling IP Solutions.
>>>>>  P "Antes de imprimir pense em seu compromisso com o Meio Ambiente."
>>>>> *
>>>>> *-------Original Message-------*
>>>>>
>>>>>  *From:* dingdong <freeswitch at zoho.com>
>>>>> *Date:* 21/03/2012 02:57:02
>>>>> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>>>> *Subject:* Re: [Freeswitch-users] NAT issues - Outbound Call drops
>>>>> after~30seconds
>>>>>
>>>>> id like to know more bout wireshark and sip debugging,please include
>>>>> this on the conf call topics
>>>>>
>>>>> ---- On Tue, 20 Mar 2012 10:15:20 -0700 *Michael Collins <
>>>>> msc at freeswitch.org>* wrote ----
>>>>>
>>>>> This is why I love Wireshark so much! Look at this purdee graph it
>>>>> makes:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> See all those 200 OK's that your FS is sending to the Grandstream?
>>>>> Guess what your GS is sending in response to those: NADA! If you look at
>>>>> the BYE that FS sends to the GS you'll even see the reason:
>>>>>
>>>>> SIP;cause=408;text=\"ACK Timeout\"
>>>>>
>>>>> FS never gets an ACK back from the GS. So the question is: why? I'm
>>>>> unfamiliar with the GS so I'll have to defer to those with more experience
>>>>> than I. However, I think you'll find that tcpdumps and analyzing w/
>>>>> Wireshark is extremely helpful. (Open the pcap, click "Telephony > VoIP
>>>>> calls" and then a new dialog opens. In this case it shows two calls -
>>>>> meaning two call legs. Click "Select All" then click "Flow" and you'll get
>>>>> the cool graph. Click around and see what other stuff does. :)
>>>>>
>>>>> I'm thinking of doing a FreeSWITCH conference call presentation on the
>>>>> subject of collecting pcaps and doing Wireshark analysis. Let me know if
>>>>> you guys think that's a good presentation.
>>>>>
>>>>> -MC
>>>>>
>>>>>
>>>>> On Tue, Mar 20, 2012 at 10:00 AM, Brian Foster <
>>>>> bdfoster at endigotech.com> wrote:
>>>>> Andrew,
>>>>>
>>>>>  root at homeserver:/usr/local/stund# ./client stunserver.org
>>>>> STUN client version 0.97
>>>>> Primary: Independent Mapping, Independent Filter, preserves ports,
>>>>> will hairpin
>>>>> Return value is 0x000003
>>>>>
>>>>> http://da1.endigovoip.com/dump.pcap
>>>>>
>>>>> Kristian,
>>>>>
>>>>> http://pastebin.freeswitch.org/18708
>>>>>
>>>>> Michael,
>>>>>
>>>>> I did replace the IP's for security purposes, but now I've realized
>>>>> that it's needed and it's not really that big of a deal. I'll end up
>>>>> changing the Flowroute creds after this is fixed up. The prior siptrace is
>>>>> exactly one call (two legs). I don't think it's a carrier issue, as I've
>>>>> tried calling a buddy's server direct sip with the same issues.
>>>>>
>>>>> -BDF
>>>>>
>>>>> On Tue, Mar 20, 2012 at 11:34 AM, Michael Collins <msc at freeswitch.org>wrote:
>>>>> We have scores of machines behind NAT talking to Flowroute with no
>>>>> problems, so there's got to be something potentially non-obvious but easy
>>>>> that needs to be set/unset. I noticed in the SIP trace that there are
>>>>> several calls. It's hard to know what's what. I think your best bet is a
>>>>> pcap analyzed with Wireshark, as was mentioned elsewhere in this thread. I
>>>>> also noticed that you redacted IP addrs - you won't be able to do this with
>>>>> a pcap. If security is an issue then I'd say get the pcap and let us know
>>>>> here on the list, then those who can have a look will email you privately
>>>>> and you can send the pcap file to them.
>>>>>
>>>>> -MC
>>>>>
>>>>>
>>>>> On Mon, Mar 19, 2012 at 12:12 PM, Brian Foster <
>>>>> bdfoster at endigotech.com> wrote:
>>>>> Alright, so I admit... I'm a little rusty when it comes to NAT, etc.
>>>>> I've only set up FS so far on machines with no NAT, so this is sort of a
>>>>> new experience for me.
>>>>>
>>>>> I have a FreeSWITCH server located on the same local network as all of
>>>>> my phones here at the house. When I try to make a call to Flowroute, after
>>>>> about 30 seconds the call drops. It also does the exact same thing when I
>>>>> call a buddy's server directly via SIP.
>>>>>
>>>>> Here's a siptrace of the call (I didn't think that the actual FS log
>>>>> would be much help):
>>>>> http://pastebin.freeswitch.org/18697
>>>>>
>>>>> ...and here's a paste of 'sofia status':
>>>>> http://pastebin.freeswitch.org/18698
>>>>>
>>>>> ...and just for good measure, here's a paste of vars.xml:
>>>>> http://pastebin.freeswitch.org/18699
>>>>>
>>>>>
>>>>> --
>>>>> Brian D. Foster
>>>>> Endigo Computer LLC
>>>>> Email: bdfoster at endigotech.com
>>>>> Phone: 317-800-7876
>>>>> Indianapolis, Indiana, USA
>>>>>
>>>>> This message contains confidential information and is intended for
>>>>> those listed in the "To:", "CC:", and/or "BCC:" fields of the message
>>>>> header. If you are not the intended recipient you are notified that
>>>>> disclosing, copying, distributing or taking any action in reliance on the
>>>>> contents of this information is strictly prohibited. E-mail transmission
>>>>> cannot be guaranteed to be secure or error-free as information could be
>>>>> intercepted, corrupted, lost, destroyed, arrive late or incomplete, or
>>>>> contain viruses. The sender therefore does not accept liability for any
>>>>> errors or omissions in the contents of this message, which arise as a
>>>>> result of e-mail transmission. If verification is required please request a
>>>>> hard-copy version.
>>>>>
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> 
>>>>> 
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://wiki.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Brian D. Foster
>>>>> Endigo Computer LLC
>>>>> Email: bdfoster at endigotech.com
>>>>> Phone: 317-800-7876
>>>>> Indianapolis, Indiana, USA
>>>>>
>>>>> This message contains confidential information and is intended for
>>>>> those listed in the "To:", "CC:", and/or "BCC:" fields of the message
>>>>> header. If you are not the intended recipient you are notified that
>>>>> disclosing, copying, distributing or taking any action in reliance on the
>>>>> contents of this information is strictly prohibited. E-mail transmission
>>>>> cannot be guaranteed to be secure or error-free as information could be
>>>>> intercepted, corrupted, lost, destroyed, arrive late or incomplete, or
>>>>> contain viruses. The sender therefore does not accept liability for any
>>>>> errors or omissions in the contents of this message, which arise as a
>>>>> result of e-mail transmission. If verification is required please request a
>>>>> hard-copy version.
>>>>>
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> 
>>>>> 
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://wiki.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>>
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> 
>>>>> 
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://wiki.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> 
>>>>> 
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://wiki.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Andrew Cassidy BSc (Hons) MBCS
>>>> Managing Director; Cassidy Web Services Ltd
>>>> T: 03300 100 960 F: 03300 100 961
>>>> E: andrew at cassidywebservices.co.uk
>>>> W: www.cassidywebservices.co.uk
>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> 
>>>> 
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://wiki.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:
>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> http://www.freeswitch.org
>>>>
>>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> 
>>> 
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://wiki.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>>
>>
>>
>> --
>> Andrew Cassidy BSc (Hons) MBCS
>> Managing Director; Cassidy Web Services Ltd
>> T: 03300 100 960 F: 03300 100 961
>> E: andrew at cassidywebservices.co.uk
>> W: www.cassidywebservices.co.uk
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>
>
> --
> Brian D. Foster
> Endigo Computer LLC
> Email: bdfoster at endigotech.com
> Phone: 317-800-7876
> Indianapolis, Indiana, USA
>
> This message contains confidential information and is intended for those
> listed in the "To:", "CC:", and/or "BCC:" fields of the message header. If
> you are not the intended recipient you are notified that disclosing,
> copying, distributing or taking any action in reliance on the contents of
> this information is strictly prohibited. E-mail transmission cannot be
> guaranteed to be secure or error-free as information could be intercepted,
> corrupted, lost, destroyed, arrive late or incomplete, or contain viruses.
> The sender therefore does not accept liability for any errors or omissions
> in the contents of this message, which arise as a result of e-mail
> transmission. If verification is required please request a hard-copy
> version.
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>


-- 
*Andrew Cassidy BSc (Hons) MBCS*
Managing Director


*T* <info at cassidywebservices.co.uk> 03300 100 960
*F*<info at cassidywebservices.co.uk> 03300
100 961
*E* <info at cassidywebservices.co.uk> andrew at cassidywebservices.co.uk
*W* <info at cassidywebservices.co.uk> www.cassidywebservices.co.uk
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