[Freeswitch-users] softphones and background noise

Andrew Cassidy andrew at cassidywebservices.co.uk
Tue Jun 26 00:53:15 MSD 2012


Certain sound cards are known to be susceptible to interference. The
AC'97's were horrid for it in my experience for example.

On 25 June 2012 21:17, Juan Pablo L. <jpablolorenzetti at hotmail.com> wrote:

>
>
> just an update, i tested with linphone on linux and it does not produce
> the noise.
> i m still investigating though.
> ----------------------------------------
> > From: mitch.capper at gmail.com
> > Date: Mon, 25 Jun 2012 09:36:11 -0700
> > To: freeswitch-users at lists.freeswitch.org
> > Subject: Re: [Freeswitch-users] softphones and background noise
> >
> > headset ?
> >
> > ~Mitch
> >
> > On Mon, Jun 25, 2012 at 9:33 AM, Juan Pablo L.
> > <jpablolorenzetti at hotmail.com> wrote:
> > > Hi, thanks, Yes, i have tried many on android, linux and wndows, the
> same problem with all of them.
> > > Yes i have tested with a hardphone, a polycom, and its fine.
> > >
> > > -----Original Message-----
> > >
> > > From: Mitch Capper
> > > Sent: 25 Jun 2012 16:28:40 GMT
> > > To: FreeSWITCH Users Help
> > > Subject: Re: [Freeswitch-users] softphones and background noise
> > >
> > > Try Other softphones?  Are you using a headset?
> > >
> > > ~Mitch
> > >
> > > On Mon, Jun 25, 2012 at 9:19 AM, Juan Pablo L.
> > > <jpablolorenzetti at hotmail.com> wrote:
> > >>
> > >>
> > >> Good morning, i m having lots of issues with softphones, when a call
> is initiated/terminated to a softphone
> > >> the background noise is too high that you can hardly hear the actual
> voice.
> > >> i have played around with VAD and CNG turning them on and off in the
> profile and/or the dialplan but i have not had any luck.
> > >> it does not matter if the call is internal or goes through a gateway,
> it is however, worse when it goes through a gateway, those are the
> > >> cases you can not even hear the voice for so much noise and when the
> call is to a next extension the background noise is high
> > >> but not as high.
> > >> But, if you initiate/terminate the call to a hardphone (like polycom
> phones) the call is perfectly clear in all cases
> > >> (except when the other end is an internal softphone).
> > >> can someone please give me a hint. thanks a lot!
> > >>
> > >>
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> > 
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>
> 
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*Andrew Cassidy BSc (Hons) MBCS SSCA*
Managing Director


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