[Freeswitch-users] softphones and background noise

[Peter Olsson]

I've noticed issues sometimes when I had zrtp enabled, but I guess the reason for that was because of a bad SDP sent in the INVITE (since the endpoint didn't really support zrtp). This is surely a codec issue of some kind, start by checking the logs, and see if you find something suspicious there.

/Peter

25 jun 2012 kl. 18:24 skrev "Juan Pablo L." <jpablolorenzetti at hotmail.com>:

> 
> 
> Good morning, i m having lots of issues with softphones, when a call is initiated/terminated to a softphone 
> the background noise is too high that you can hardly hear the actual voice.
> i have played around with VAD and CNG turning them on and off in the profile and/or the dialplan but i have not had any luck.
> it does not matter if the call is internal or goes through a gateway, it is however, worse when it goes through a gateway, those are the
> cases you can not even hear the voice for so much noise and when the call is to a next extension the background noise is high
> but not as high.
> But, if you initiate/terminate the call to a hardphone (like polycom phones) the call is perfectly clear in all cases 
> (except when the other end is an internal softphone).
> can someone please give me a hint. thanks a lot!
>                         
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