[Freeswitch-users] internal extension is unregistered when registering from remote location

[Juan Pablo L.]

Hi, just an update, it seems to be an issue with the sip softphone and not FS configurations issues.
i m testing with ekiga on my linux machine and i get this unregistered user error, but then
i downloaded a client for my android phone and it works like a charm, i can call out from extension 2000
and be called from any internal extension or DID.

----------------------------------------
> From: jpablolorenzetti at hotmail.com
> To: freeswitch-users at lists.freeswitch.org; alex at thewinelake.com
> Subject: RE: [Freeswitch-users] internal extension is unregistered when registering from remote location
> Date: Sun, 24 Jun 2012 14:56:19 +0000
>
>
> thanks for replying, no that command returns user not registers. i even go to the database and check the table contents
>
> and 2000 is effectivly not there.
>
> ----------------------------------------
> > From: alex at thewinelake.com
> > Date: Sun, 24 Jun 2012 09:12:56 +0100
> > To: freeswitch-users at lists.freeswitch.org
> > Subject: Re: [Freeswitch-users] internal extension is unregistered when registering from remote location
> >
> > ...can you confirm that the registration sticks with this from fs_cl:
> >
> > sofia_contact 2000
> >
> > We sometimes get similar results when there are client LAN problems.
> >
> > On 24 Jun 2012, at 02:52, Juan Pablo L. wrote:
> >
> > >
> > >
> > > Hi, i have an internal extension 2000 registering from a remote location, extension 2000 can make calls
> > > to internal extension and through gateways but nobody can call the 2000 extension, when someone tries to reach extension
> > > 2000 there is this error:
> > > "switch_ivr_originate.c:2492 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]"
> > >
> > > and voicemail invites to leave a message.
> > >
> > > when extension 2000 registers i get this in the FS logs:
> > >
> > > sofia_reg.c:1445 SIP auth challenge (REGISTER) on sofia profile 'internal-hq' for [2000 at 10.19.0.8] from ip 190.242.32.118
> > >
> > > so it is registering, when i check in the database this extension is not there. i would appreciate any hints.
> > >
> > > thanks!
> > >
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> >
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