[Freeswitch-users] internal extension is unregistered when registering from remote location

[Alexander Lake]

...can you confirm that the registration sticks with this from fs_cl:

sofia_contact 2000

We sometimes get similar results when there are client LAN problems.

On 24 Jun 2012, at 02:52, Juan Pablo L. wrote:

> 
> 
> Hi, i have an internal extension 2000 registering from a remote location, extension 2000 can make calls
> to internal extension and through gateways but nobody can call the 2000 extension, when someone tries to reach extension
> 2000 there is this error: 
> "switch_ivr_originate.c:2492 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]"
> 
> and voicemail invites to leave a message.
> 
> when extension 2000 registers i get this in the FS logs:
> 
> sofia_reg.c:1445 SIP auth challenge (REGISTER) on sofia profile 'internal-hq' for [2000 at 10.19.0.8] from ip 190.242.32.118
> 
> so it is registering, when i check in the database this extension is not there. i would appreciate any hints. 
> 
> thanks!
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