[Freeswitch-users] Alert-Info header not understood by SPA phones

[Mario G]

Interesting, I could not get the "name" to work, my syntax also allows you to set the W and C variables from FreeSwitch instead of using the ones set on the phone which is more flexible.

Since you have SPA962s I would like to ask a question regarding a problem I can't solve: 30-40 percent of the time when an SPA962 answers an outside call, some of the other SPA962s keep ringing for a while or you answer/hangup. They are not using shared lines. Ever run into that? Been months on this issue and no one here responded to the issue when I posted it. Thanks,
Mario G

On Jun 22, 2012, at 11:17 AM, Vallimamod ABDULLAH wrote:

> Hi Mario,
> 
> Thanks for your answer. After your mail I have tested with a SPA962 and indeed it works with both your syntax and mine!
> So looks like cisco have changed the way it works on their new SPA50XG models…
> 
> - vma.
> 
> 
> On Jun 22, 2012, at 6:09 PM, Mario G wrote:
> 
>> I don't know how similar they are but on my SPA962 the line below works. I think you need to use the settings of the name (office) not the name.
>> Mario G
>> 
>> <action application="export" data="alert_info=n=Simple-5;w=2;c=5"/>
>> 
>> On Jun 22, 2012, at 8:44 AM, Vallimamod ABDULLAH wrote:
>> 
>>> Hi List,
>>> 
>>> I am trying to setup a custom ringtone for internal calls for cisco SPA504G through the Alert-Info header. 
>>> I have put <action application="export" data="alert_info=Office"/> before the bridge as stated on the wiki but the sip header does not seems to be recognized by the phone.  The invite the alert-info header is sent correctly in the sip invite but it contains extra brackets (Alert-Info: <Office>) wich confuses the phone as it is expecting "Alert-Info: Office".
>>> I have also tried <action application="set" data="sip_h_Alert-Info=Office"/> but it does not make any difference.
>>> 
>>> Is there any way to remove these brackets ?
>>> 
>>> Thanks you!
> 
> 
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