[Freeswitch-users] Having trouble calling a 4-agent queue (the 4th agent never gets called)

[Yungwei Chen]

Hi,

I am trying to test routing calls to a queue with 4 agents using mod_callcenter.

Here're the settings.
* the contact of each agent is set to {leg_timeout=22}sofia/gateway/p1/12341234 (a phone number that will never be answered)
* the max-wait-time of the queue is set to 88 seconds (22 * 4)
* the strategy of the queue is set to sequentially-by-agent-order
* each agent is assigned a unique position
* the status of each agent is Available

The problem is that mod_callcenter doesn't try to reach the 4th agent for some reason. 
If the max-wait-time of the queue is set to 98 seconds, the 4th agent will still be ignored and the first agent will be called twice (it starts over).
Any ideas why?

Thanks.