[Freeswitch-users] Fax processing not successful - result (48) Disconnected after permitted retries

[afshin afzali]

Hi Steve,

I don't think that my problem relates straightly to the time that a fax
takes to be received. In some cases I could get better result to decrease
fax speed (normally causes longer time). Let me tell you my today case.
There is a tabular document that I could receive from a Panasonic fax
machine and the same time unable to receive that from a Canon machine.
Although I'm receiving other (simpler than) documents from the Canon one !

I've tested various configurations on my 5350 device of modifying fax rate,
ls_redundancy and hs_redundancy but could not managed to fix this.

Afshin

On Wed, Jul 18, 2012 at 4:00 PM, Steve Underwood <steveu at coppice.org> wrote:

> On 07/18/2012 06:54 PM, afshin afzali wrote:
> > Hi,
> >
> > There are some inbound fax sessions which I got error code 48 (and in
> > some cases 49).
> >
> > FreeSWITCH Version 1.0.head (git-54ddef0 2011-12-06 21-53-45 -0600)
> > AS5350XM Voice / Fax ( T.38 ) Gateway
> >
> > I've noticed that this error appears in cases which there are complex
> > documents (graphics or gray areas).
> > appreciate all comments !
> If you have graphics, the pages generally take a lot longer to send. It
> is not uncommon for T.38 gateways to have stupidly short timeouts, which
> will cause a call to drop after a page has been in progress for just one
> minute, or one and a half minutes. Could that be your problem?
>
> Steve
>
>
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