[Freeswitch-users] Fax processing not successful - result (48) Disconnected after permitted retries

[Steve Underwood]

On 07/18/2012 06:54 PM, afshin afzali wrote:
> Hi,
>
> There are some inbound fax sessions which I got error code 48 (and in 
> some cases 49).
>
> FreeSWITCH Version 1.0.head (git-54ddef0 2011-12-06 21-53-45 -0600)
> AS5350XM Voice / Fax ( T.38 ) Gateway
>
> I've noticed that this error appears in cases which there are complex 
> documents (graphics or gray areas).
> appreciate all comments !
If you have graphics, the pages generally take a lot longer to send. It 
is not uncommon for T.38 gateways to have stupidly short timeouts, which 
will cause a call to drop after a page has been in progress for just one 
minute, or one and a half minutes. Could that be your problem?

Steve