[Freeswitch-users] Need help in IVR

[Nandy Dagondon]

 hi,

i thought there was a typo error in the parameter "na me".

/nandy

On Wed, Jul 18, 2012 at 1:18 PM, Piyush Sharma
<piyush.sharma at coraltele.com>wrote:

>
> Hello Nandy,
>
> I didn't get you completely, I named my main menu "ps" it is just a test
> case, I want to prepare a IVR, that may have sub menus upto some level, so
> I will name menus & sub menus with some logic so that it is easy to
> maintain, If it is possible, I want to generate it automatically via a
> script on the basis of some input. I am new to this so your little support
> can help me a lot. If you are not clear, tell me I will explain more about
> this. (I am sick of visibility, it is not clear again.)
>
> <menu name="ps"
>
> greet-long="phrase: ps_main"
> greet-short="phrase: ps_short"
> ............
> digit_len = 1>
>
> ------------------------------
> *From: *"Nandy Dagondon" <gcd at i.ph>
>
> *To: *"FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
> *Sent: *Tuesday, July 17, 2012 6:48:28 PM
>
> *Subject: *Re: [Freeswitch-users] Need help in IVR
>
> how about this line?
>                    <menu name="ps"
>
> On Tue, Jul 17, 2012 at 8:51 PM, Piyush Sharma <
> piyush.sharma at coraltele.com> wrote:
>
>>
>> Thanks for the response, I don't know how semicolon came in the email,
>> but I have no semicolon in my XML, and please avoid visible smiles as well.
>>
>> <include>
>>         <menu na me="ps"
>>                 greet-long="phrases_main"
>>                 greet-short="phrases_short"
>>                 exit-sound="ivr/good_bye.wav"
>>                 invalid-sound="ivr/ivr-not_available.wav"
>>                 t ts-engine="flite"
>>
>>                 tts-voice="rms"
>>                 timeout="3000"
>>                 max-failures="2"
>>                 phrase_lang="en"
>>                 digit-len="1">
>>
>>                 <entry action="menu-sub" digits="1" param="ps1"/>
>>                 <entry action="menu-top" digits="9"/>
>>         </menu>
>>         <menu name="ps1"< br>                greet-long="phrases1_main"
>>                 greet-short="phrases1_short"
>>                 exit-sound="ivr/good_bye.wav"
>>                 invalid-sound="ivr/ivr-not_available.wav"
>>                 timeout ="3000"
>>
>>                 max-failure="3">
>>
>>                 <entry action="menu-top" digit="*"/>
>>         </menu>
>> </include>
>>
>>
>> ------------------------------
>> *From: *"Vallimamod ABDULLAH" <vallimamod.abdullah at imtelecom.fr>
>>
>> *To: *"FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
>> *Sent: *Tuesday, July 17, 2012 4:24:42 PM
>> *Subject: *Re: [Freeswitch-users] Need help in IVR
>>
>>
>> hi,
>>
>> On Jul 17, 2012, at 7:39 AM, Piyush Sharma wrote:
>>
>> > Hello Everyone,
>> >
>> > I am trying to create an IVR with menu and sub menus, but getting
>> following error when I make the call,
>> > 2012-07-17 11:05:37.755034 [ERR] switch_ivr_menu.c:870 Unable to build
>> xml menu
>> > 2012-07-17 11:05:37.755034 [ERR ] switch_ivr_menu.c:870 Unable to build
>> xml menu
>> > 2012-07-17 11:05:37.755034 [ERR] mod_dptools.c:1774 Unable to create
>> menu
>> >
>> > I am new to this, so there might be little or a big error.
>> >
>> > My XML contents in ...conf/ivr_menus is
>> >
>> > <include>
>> >         <menu na me="ps"
>> >                 greet-long="phrase:ps_main"
>> >                 greet-short="phrase:ps_short"
>> >                 exit-sound="ivr/good_bye.wav"
>> >                 invalid-sound="ivr/ivr-not_available.wav"
>> >                 tts-engine="flite"
>> >                 tts-voice="rms"
>> >                 timeout="3000"
>> >                 max-failures="2"
>> >       ;           phrase_lang="en"
>>
>> -------^^
>> This is strange: ";" is not a valid sign in xml for comments. All
>> comments must be between "<!--" and "-->". Also, you cannot put a comment
>> inside a tag.
>> Try to remove it and test again.
>>
>> Best Regards,
>> -vma
>> .
>>
>>
>>
>>
>> _________________________________________________________________________
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>>
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>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> Join Us At ClueCon - Aug 7-9, 2012
>
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