[Freeswitch-users] Duplicate DTMF Events - Please Help!

[Brian Foster]

Rfc2833 is for sip, not for analog. Other than that I don't have much to
offer. Try using inband only.

Brian Foster
Endigo Computer LLC

Sent from a mobile device.
On Jul 16, 2012 6:50 PM, "Joann R DeJesus" <Joann.DeJesus at convergys.com>
wrote:

>  Hello All,****
>
> ** **
>
> I hope someone has experience this issue and can quickly assist me!  We
> are supposed to be going live with a customer in a couple of days and need
> to find a resolution quickly in order to stay on track…****
>
> ** **
>
> We are using Freeswitch with Sangoma T1 cards to bridge TDM with our
> internal VoIP system. Call flow is as follows: ****
>
> ** **
>
> PSTN --> T1/Sangoma cards --> Freeswitch --> IVR ****
>
> ** **
>
> I have configured Freeswitch for RFC2833.  When I make a call to the IVR
> from a landline or cell phone and press "5" at a prompt, FS will sometimes
> send two separate DTMF events to the IVR.  This causes the IVR to receive
> "55" which then sends the call to the incorrect destination. ****
>
> ** **
>
> I can verify with Wireshark that FS is sending two separate RFC2833events.  For some reason, this is exacerbated with heavy call volume (easy
> to reproduce during load testing).  Has anyone experienced this symptom or
> have any ideas what I can check? ****
>
> ** **
>
> Thanks in advance for any assistance!! ****
>
> ** **
>
> - Joann****
>
> ** **
>
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