[Freeswitch-users] new freeswitch/fusionpbx user

Michael Collins msc at freeswitch.org
Wed Jul 11 06:53:07 MSD 2012


Don't forget about the IRC channel: #fusionpbx on irc.freenode.net.

On Tue, Jul 10, 2012 at 5:39 PM, Terry Barnum <terry at digital-outpost.com>wrote:

> Thanks Nandy. I have posted there and the yahoo groups mailing list but
> it's very quiet.
>
> -Terry
>
> On Jul 10, 2012, at 4:54 PM, Nandy Dagondon wrote:
>
> > hi terry,
> >
> > FusionPBX has a forum  http://www.fusionpbx.com/messageboard/rsslist.php.
> it's the  best place to ask for help.
> >
> > /nandy
> >
> > On Wed, Jul 11, 2012 at 7:19 AM, Terry Barnum <terry at digital-outpost.com>
> wrote:
> > I'm starting to find my way around freeswitch via fusionpbx and have it
> running with a free DID, two X-Lite softphones and 3CXPhone on an iPhone.
> After creating a recording, an IVR menu and an inbound route to the IVR, a
> test call coming in on the DID complains it can't find the menu:
> >
> > 2012-07-08 11:28:36.451506 [NOTICE] switch_channel.c:926 New Channel
> sofia/external/<masked>@www.xxx.yyy.zzz
> [82327424-822d-44a4-9aa5-c20fdce2f356]
> > 2012-07-08 11:28:36.451506 [INFO] mod_dialplan_xml.c:485 Processing
> <masked> <<masked>>-><masked> in context public
> > 2012-07-08 11:28:36.471501 [NOTICE] switch_ivr.c:1729 Transfer
> sofia/external/<masked>@www.xxx.yyy.zzz to XML[5002 at default]
> > 2012-07-08 11:28:36.471501 [INFO] mod_dialplan_xml.c:485 Processing
> <masked> <<masked>>->5002 in context default
> > 2012-07-08 11:28:36.551572 [NOTICE] mod_dptools.c:1148 Channel
> [sofia/external/<masked>@www.xxx.yyy.zzz] has been answered
> > 2012-07-08 11:28:37.571514 [ERR] mod_dptools.c:1775 Unable to find menu
> > 2012-07-08 11:28:37.571514 [NOTICE] switch_core_state_machine.c:249
> sofia/external/<masked>@www.xxx.yyy.zzz has executed the last dialplan
> instruction, hanging up.
> > 2012-07-08 11:28:37.571514 [NOTICE] switch_core_state_machine.c:251
> Hangup sofia/external/<masked>@www.xxx.yyy.zzz [CS_EXECUTE]
> [NORMAL_CLEARING]
> > 2012-07-08 11:28:37.591511 [NOTICE] switch_core_session.c:1446 Session 1
> (sofia/external/<masked>@www.xxx.yyy.zzz) Ended
> > 2012-07-08 11:28:37.591511 [NOTICE] switch_core_session.c:1448 Close
> Channel sofia/external/<masked>@www.xxx.yyy.zzz [CS_DESTROY]
> >
> > I can see that the newly created choosevm ivr menu exists:
> >
> > $ sudo ls -l *.xml /usr/local/freeswitch/conf/ivr_menus/
> > -rw-rw----  1 _www  _www  2878 Jun 20 00:08 demo_ivr.xml
> > -rw-r--r--  1 _www  _www   632 Jul  8 11:08 v_choosevm.xml
> >
> > $ sudo cat /usr/local/freeswitch/conf/ivr_menus/v_choosevm.xml
> > <include>
> >         <menu name="choosevm"
> >
> greet-long="/usr/local/freeswitch/recordings/recording1.wav"
> >                 greet-short="/usr/local/freeswitch/recordings/"
> >                 invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
> >                 exit-sound=""
> >                 confirm-macro=""
> >                 confirm-key=""
> >                 tts-engine="flite"
> >                 tts-voice="rms"
> >                 confirm-attempts="3"
> >                 timeout="3000"
> >                 inter-digit-timeout="2000"
> >                 max-failures="3"
> >                 max-timeouts="3"
> >                 digit-len="5">
> >                 <entry action="menu-exec-app" digits="1" param="transfer
> 2002 XML default"/>
> >                 <entry action="menu-exec-app" digits="2" param="transfer
> 2003 XML default"/>
> >         </menu>
> > </include>
> >
> > $ sudo cat /usr/local/freeswitch/conf/dialplan/default/333_v_choosevm.xml
> > <extension name="choosevm" >
> >   <condition field="destination_number" expression="^5002$" >
> >       <action application="answer" />
> >       <action application="sleep" data="1000" />
> >       <action application="set" data="hangup_after_bridge=true" />
> >       <action application="ivr" data="choosevm" />
> >   </condition>
> > </extension>
> >
> > Is there something else necessary for the ivr menu to be found? I
> realize that I'm abstracted from freeswitch a bit by using fusionpbx as a
> front-end, but is this still the right place to ask?
> >
> > Thanks,
> > -Terry
> >
> >
>
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