[Freeswitch-users] new freeswitch/fusionpbx user

[Terry Barnum]

Thank you for the suggestion Brian. I have been running freeswitch in a foreground terminal window. I shutdown and restarted it with no change in behavior.

-Terry

On Jul 10, 2012, at 4:57 PM, Brian Foster wrote:

> Run: $ fs_cli -x 'reloadxml'
> 
> Try the call again, see if that helps.
> 
> Brian Foster
> Endigo Computer LLC
> 
> Sent from a mobile device.
> 
> On Jul 10, 2012 7:27 PM, "Terry Barnum" <terry at digital-outpost.com> wrote:
> I'm starting to find my way around freeswitch via fusionpbx and have it running with a free DID, two X-Lite softphones and 3CXPhone on an iPhone. After creating a recording, an IVR menu and an inbound route to the IVR, a test call coming in on the DID complains it can't find the menu:
> 
> 2012-07-08 11:28:36.451506 [NOTICE] switch_channel.c:926 New Channel sofia/external/<masked>@www.xxx.yyy.zzz [82327424-822d-44a4-9aa5-c20fdce2f356]
> 2012-07-08 11:28:36.451506 [INFO] mod_dialplan_xml.c:485 Processing <masked> <<masked>>-><masked> in context public
> 2012-07-08 11:28:36.471501 [NOTICE] switch_ivr.c:1729 Transfer sofia/external/<masked>@www.xxx.yyy.zzz to XML[5002 at default]
> 2012-07-08 11:28:36.471501 [INFO] mod_dialplan_xml.c:485 Processing <masked> <<masked>>->5002 in context default
> 2012-07-08 11:28:36.551572 [NOTICE] mod_dptools.c:1148 Channel [sofia/external/<masked>@www.xxx.yyy.zzz] has been answered
> 2012-07-08 11:28:37.571514 [ERR] mod_dptools.c:1775 Unable to find menu
> 2012-07-08 11:28:37.571514 [NOTICE] switch_core_state_machine.c:249 sofia/external/<masked>@www.xxx.yyy.zzz has executed the last dialplan instruction, hanging up.
> 2012-07-08 11:28:37.571514 [NOTICE] switch_core_state_machine.c:251 Hangup sofia/external/<masked>@www.xxx.yyy.zzz [CS_EXECUTE] [NORMAL_CLEARING]
> 2012-07-08 11:28:37.591511 [NOTICE] switch_core_session.c:1446 Session 1 (sofia/external/<masked>@www.xxx.yyy.zzz) Ended
> 2012-07-08 11:28:37.591511 [NOTICE] switch_core_session.c:1448 Close Channel sofia/external/<masked>@www.xxx.yyy.zzz [CS_DESTROY]
> 
> I can see that the newly created choosevm ivr menu exists:
> 
> $ sudo ls -l *.xml /usr/local/freeswitch/conf/ivr_menus/
> -rw-rw----  1 _www  _www  2878 Jun 20 00:08 demo_ivr.xml
> -rw-r--r--  1 _www  _www   632 Jul  8 11:08 v_choosevm.xml
> 
> $ sudo cat /usr/local/freeswitch/conf/ivr_menus/v_choosevm.xml
> <include>
>         <menu name="choosevm"
>                 greet-long="/usr/local/freeswitch/recordings/recording1.wav"
>                 greet-short="/usr/local/freeswitch/recordings/"
>                 invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
>                 exit-sound=""
>                 confirm-macro=""
>                 confirm-key=""
>                 tts-engine="flite"
>                 tts-voice="rms"
>                 confirm-attempts="3"
>                 timeout="3000"
>                 inter-digit-timeout="2000"
>                 max-failures="3"
>                 max-timeouts="3"
>                 digit-len="5">
>                 <entry action="menu-exec-app" digits="1" param="transfer 2002 XML default"/>
>                 <entry action="menu-exec-app" digits="2" param="transfer 2003 XML default"/>
>         </menu>
> </include>
> 
> $ sudo cat /usr/local/freeswitch/conf/dialplan/default/333_v_choosevm.xml
> <extension name="choosevm" >
>   <condition field="destination_number" expression="^5002$" >
>       <action application="answer" />
>       <action application="sleep" data="1000" />
>       <action application="set" data="hangup_after_bridge=true" />
>       <action application="ivr" data="choosevm" />
>   </condition>
> </extension>
> 
> Is there something else necessary for the ivr menu to be found? I realize that I'm abstracted from freeswitch a bit by using fusionpbx as a front-end, but is this still the right place to ask?
> 
> Thanks,
> -Terry
> 
> 
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