[Freeswitch-users] mod_callcenter - ring tones when phone is ringing

[Weigel, Stefan]

Hi Bote,



I already know about this. I would like to know if it's possible to use moh and ringtones in combination if an agent phone is ringing.





Best regards



Stefan





Von: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] Im Auftrag von Bote Man
Gesendet: Donnerstag, 26. Januar 2012 17:55
An: 'FreeSWITCH Users Help'
Betreff: Re: [Freeswitch-users] mod_callcenter - ring tones when phone is ringing



If you do not need the music on hold, create the desired ringback tone as a sound file and install that in place of the moh sound. Because the moh sound repeats forever you only need to create a file long enough for the ringback tone and silence period.



I do not know a method to change from moh to generated ringback because I am new to FreeSWITCH and still learning.



Bote





From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Weigel, Stefan
Sent: Thursday, 26 January, 2012 06:03
To: 'freeswitch-users at lists.freeswitch.org'
Subject: [Freeswitch-users] mod_callcenter - ring tones when phone is ringing



Hi all,



we're using successfully mod_callcenter. If a caller enters the queue, he/she is getting default moh sound. The sound is also playing when the call is passed to an agent and the phone is ringing. Is it possible to play a normal ringtone when a call is passed to an agent ?





Thanks and best regards



Stefan

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