[Freeswitch-users] DTMF detection giving problems

SamyGo govoiper at gmail.com
Fri Aug 10 12:38:13 MSD 2012


OK. Fixed that. Now, The thing is when I was testing it I never waited for
the menu to end and just pressed buttons normally. And even then I couldn't
get any DTMF.

On Fri, Aug 10, 2012 at 1:30 PM, SamyGo <govoiper at gmail.com> wrote:

> is that ms ? God bless the poor callers !! Goodness. wait I'll be back.
>
>
> On Fri, Aug 10, 2012 at 1:23 PM, Peter Olsson <
> peter.olsson at visionutveckling.se> wrote:
>
>>  7 ms seems like a very short timeout to have?****
>>
>> ** **
>>
>> /Peter****
>>
>> ** **
>>
>> *Från:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
>> freeswitch-users-bounces at lists.freeswitch.org] *För *SamyGo
>> *Skickat:* den 10 augusti 2012 10:11
>> *Till:* FreeSWITCH Users Help
>> *Ämne:* Re: [Freeswitch-users] DTMF detection giving problems****
>>
>> ** **
>>
>> No Ivan , I've no issue at all with DTMFs ever. Like I said there is an
>> Asterisk server which used torun the same IVRs and on same setup and never
>> got such a problem.****
>>
>> But not I'm relaying calls from Asterisk to FS and thus I've a SIP peer
>> in between. Calls are coming in OK, I intermittently face this issue where
>> user presses DTMFs and those digits are not recognized by
>> FS-PlayAndGetDigits() ****
>>
>> I've  lines like this in my LUA****
>>
>> ** **
>>
>>  choice = session:playAndGetDigits(1, 1,1,7, "#",sound_files[1], "",
>> "[0-9]")****
>>
>>  freeswitch.consoleLog("INFO","User Entered "..choice.." for this
>> Survey\n")****
>>
>> ** **
>>
>> *Logs for the calls without dtmf here:*****
>>
>> ** **
>>
>> [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm**
>> **
>>
>> [INFO] switch_cpp.cpp:1227 User Entered  for this Survey****
>>
>> [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16 at 8000hz 1 channels
>> 20ms****
>>
>> [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 1:1280****
>>
>> ** **
>>
>> --------------------- Another Example---------------------****
>>
>> ** **
>>
>> [DEBUG] switch_rtp.c:3594 Correct ip/port confirmed.****
>>
>> [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm**
>> **
>>
>> [INFO] switch_cpp.cpp:1227 User Entered  for this Survey****
>>
>> [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16 at 8000hz 1 channels
>> 20ms****
>>
>> [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 0:960****
>>
>> [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/thanks.gsm**
>> **
>>
>> ** **
>>
>> --------------------- Another Example---------------------****
>>
>> ** **
>>
>> [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm**
>> **
>>
>> [INFO] switch_cpp.cpp:1227 User Entered  for this Survey****
>>
>> [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16 at 8000hz 1 channels
>> 20ms****
>>
>> [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 6:2560****
>>
>> [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/thanks.gsm**
>> **
>>
>> ** **
>>
>> ** **
>>
>> ** **
>>
>> *Log for successful DTMF collected is as follows:*****
>>
>> ** **
>>
>> [DEBUG] switch_rtp.c:3594 Correct ip/port confirmed.****
>>
>> [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 1:8800****
>>
>> [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm**
>> **
>>
>> [DEBUG] switch_ivr_play_say.c:2034 Test Regex [1][0-9]****
>>
>> [INFO] switch_cpp.cpp:1227 User Entered 1 for this Survey****
>>
>> [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16 at 8000hz 1 channels
>> 20ms****
>>
>> [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/thanks.gsm**
>> **
>>
>> -------****
>>
>> ** **
>>
>> ** **
>>
>> So I can see a pattern here. But I can't figure out this behavior. Is it
>> because I've 1 try only ! and after just once playing of file PAGD() breaks
>> no matter it gets DTMF or not !?****
>>
>> ** **
>>
>> Regards,****
>>
>> Sammy****
>>
>> ** **
>>
>> ** **
>>
>> On Fri, Aug 10, 2012 at 10:09 AM, ivan baydin <runtwistedrat at gmail.com>
>> wrote:****
>>
>> Hello Sammy.****
>>
>> should check whether the operator is not blocking dtmf****
>>
>> I had a situation - in the same statement it worked, on the other - not
>> processed incoming dtmf ****
>>
>> ** **
>>
>> 2012/8/10 SamyGo <govoiper at gmail.com>****
>>
>> Hello All,****
>>
>> ** **
>>
>> I've a small lua script which is just an IVR. Calls are landing on
>> Asterisk and then they are relayed over to FS. The problem is that the IVR
>> don't always detects what user pressed. What I've observed is that the DTMF
>> threshold is very high and some people just press slowly/quickly and the
>> tone duration gets low and FS don't detect anything. ****
>>
>> ** **
>>
>> I've rfc2833 set for the sip trunk between asterisk and freeswitch. I've
>> also liberal-dtmf set in my sofia external.xml profile file which somewhat
>> got me better results but still DTMFs miss sometimes.****
>>
>> ** **
>>
>> Please note that the asterisk on which the calls are landing have never
>> faced this issue before. Asterisk has PRI from which it receives the calls
>> and then relay to desired FS server.****
>>
>> ** **
>>
>> ** **
>>
>> Regards.****
>>
>> Sammy****
>>
>> ** **
>>
>> ** **
>>
>> _________________________________________________________________________
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>>
>> 
>> 
>>
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>> ** **
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> Join Us At ClueCon - Aug 7-9, 2012
>>
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>> ** **
>>
>> !DSPAM:5024c05932762100017234! ****
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> Join Us At ClueCon - Aug 7-9, 2012
>>
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>
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