[Freeswitch-users] mod_callcenter and prompts to members

Евгений joohny at mail.ru
Fri Apr 27 09:46:53 MSD 2012


Hello.

Thank you for answer. 

There is no way documented in wiki. So I thought that members are in sorted list and answers comes to the first one, then the second... But No! Also There is field "base_score". This is time in seconds - but many members can have same value if there are a lot of calls.
I have no ideas about that. :(
Evginey 

On Wed, Apr 25, 2012 at 7:02 AM, Евгений <joohny at mail.ru> wrote:
> How can I gues It? Or there is another way to solve this issue?
> I want to prompt something like: you are third in a queue.

Sorry, I'm no help. I thought this was built in, but I guess not. Have
you figured anything out?


Gabe

Hello.

Does anybody do such prompts to queue? Or just listening to music and simple phrases?

Thank you.
--------------------------------------
Hello.
I try to make prompting script for queues. 
So I want to know who will be first, second ... last in
freeswitch at 8.8.8.8@default> callcenter_config queue list members 3001
queue|system|uuid|session_uuid|cid_number|cid_name|system_epoch|joined_epoch|rejoined_epoch|bridge_epoch|abandoned_epoch|base_score|skill_score|serving_agent|serving_system|state
3001|single_box|cd025909-0751-4f46-9208-34302eb2d34d|392b4df4-45fa-4b1b-8e42-d15117edce5e|0000000000||1335357680|1335357685|0|0|0|5|0|||Waiting
3001|single_box|88006efb-f80b-47fd-a4d6-1c711483d3d3|92e77fde-f2ce-45d7-885b-7475b3ef9b48|0000000000||1335357683|1335357687|0|0|0|4|0|||Waiting
3001|single_box|c6c74d6a-092c-49a4-9242-abba925c1523|69db31f3-786d-4f2a-ae2b-3f5954c0e4c4|0000000000||1335357684|1335357689|0|0|0|5|0|||Waiting
3001|single_box|a2509a89-5717-44cc-8382-c5718f1c9813|8f692a80-6680-4eff-8692-9f71f1843508|0000000000||1335357685|1335357690|0|0|0|5|0|||Waiting
3001|single_box|38dd8346-97cf-4d3a-9e8b-773103e4657f|382e0341-cc24-48de-84c2-d27583bd8115|0000000000||1335357687|1335357692|0|0|0|5|0|||Waiting
3001|single_box|beba7fc8-2eb8-4ff6-bcb3-c08599e0dc19|56e2c2f9-c458-4df6-b3eb-dae4b9ae0a5a|0000000000||1335357688|1335357693|0|0|0|5|0|||Waiting
3001|single_box|c4552675-2be1-4e12-8ca5-a9d20a421be2|8d47431f-c7da-4f4a-9074-ebbbee6a0710|0000000000||1335357690|1335357694|0|0|0|4|0|||Waiting
3001|single_box|89b0ada0-44fb-4f65-98ec-182589fe3fe9|f7263ffd-05ff-4184-a6fe-2aaede34692f|0000000000||1335357691|1335357696|0|0|0|5|0|||Waiting
3001|single_box|72b2bd2e-87fb-4912-a190-fda98ee8cef8|9cede828-db7c-48fb-85f4-6cbd2069c264|0000000000||1335357692|1335357697|0|0|0|5|0|||Waiting
+OK

How can I gues It? Or there is another way to solve this issue?
I want to prompt something like: you are third in a queue.


From Russia with Love :)
Evginey 
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