[Freeswitch-users] SCA/SLA not working with Polycoms on inbound calls

Anthony Minessale anthony.minessale at gmail.com
Mon Apr 9 23:49:15 MSD 2012


also same effect if you use IP instead of domains in your phone
configs which is recommended.

On Mon, Apr 9, 2012 at 2:42 PM, Vik Killa <vipkilla at gmail.com> wrote:
> FYI, i got this working, apparently {sip_invite_domain=thedomain.com}
> is needed such as:
> <action application="bridge"
> data="{sip_invite_domain=thedomain.com}${sofia_contact(9000 at thedomain.com)}"/>
>
> Thanks anyway!
>
> On Mon, Apr 9, 2012 at 3:10 PM, Vik Killa <vipkilla at gmail.com> wrote:
>> I have SCA/SLA working with Polycom phones (firmware 3.3.1) on
>> outbound calls. But inbound is not working. I have read over
>> http://wiki.freeswitch.org/wiki/Shared_Line_Appearance and followed
>> the instructions but still no luck. I have the following in my sofia
>> profile:
>> <param name="manage-shared-appearance" value="true"/>
>> <param name="multiple-registrations" value="true"/>
>> <param name="manage-presence" value="true"/>
>>
>> I have 2 Polycom phones registered (1000 & 1004) and the second line
>> on each phone is a shared line, 9000.
>> A call comes in to 9000 and both phones ring as expected but once one
>> of them picks up, the line 2 on the other phone has no affect on the
>> call (normally it would allow 'barge-in' or it would take the call if
>> it was on hold). On outbound, everything works so I do not believe it
>> is a Polycom configuration issue.
>>
>> Here is the dialplan bridge I'm using:
>>
>> <action application="bridge" data="${sofia_contact(9000 at thedomain.com)}"/>
>>
>> Any suggestions would be greatly appreciated, thanks.
>
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Anthony Minessale II

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