[Freeswitch-users] Mitel 52xx Broadsoft SLA/SCA Issues

Anthony Minessale anthony.minessale at gmail.com
Mon Sep 26 23:39:58 MSD 2011


you should not separate everything

you should do

sofia global siptrace on
console loglevel debug


Probably the barge in call is missing the replaces info or the correct
appearance-index in the call-info or possibly you are not using the
user/ channel in your dialplan which would mean you have to manually
set presence_id as done in the default.xml from the stock dialplan
template.




On Mon, Sep 26, 2011 at 1:38 AM,  <aromberg at gmail.com> wrote:
> Here's the quick synopsis:  Freeswitch on CentOS 6 freshly installed 2
> days ago. Freeswitch was grabbed via git.  Phones are Mitel 5220 SIP
> phones that are in SIP mode.  Mitel has a Broadsoft implementation
> called SIP_SCA in the device registration.  There is 1 Cisco 7960 but
> its not configured at all for the shared extension.
>
> I can't get it to work.  I *think* I have it narrowed down to the
> presence ID being different on a per-phone basis.  The LEDS show the
> correct call status (on-hook, ringing, on hold, etc).  However, when
> you press the shared line from another phone, it dials the extension
> again and goes straight to voicemail/busy instead of seizing the line.
> All extensions are configured correctly (calling the shared extension
> from the Cisco results in both phones ringing and able to pick up the
> call initially)
>
> Logfiles are located at:
> http://iis.powertogrow.com/fs
>
> Each one has the same actions:
>
> Mitel phone 1 (192.168.1.106/extention 1002) calls Cisco Phone 2
> (192.168.1.103/#1000) on Shared Line 1003.  Cisco answers.  Mitel
> Phone 1 puts call on hold.  Mitel phone 2 (192.168.1.100/#1001) tries
> to pick up Shared Line 1003 and then hangs up when it hears the
> voicemail system.  It normally does this twice.  Then Mitel phone 1
> picks up Shared Line 1003 and ends it.
>
> No matter what order the steps are done with whatever phone (well,
> except the Cisco doesn't have a shared line), the results are the
> same.  Picking up the shared line results in a forward to the VM
> system
>
> Thanks,
>
> Adam
>
>
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-- 
Anthony Minessale II

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