[Freeswitch-users] One-way audio issue with attended transfer

Brian Wiese brian.wiese.freeswitch at gmail.com
Wed Sep 7 21:50:51 MSD 2011


John:

While I don't have the answer, I did want to write to say that I'm
experiencing the same problem.  We just built this server about a week ago,
and I'm running this version:  FreeSWITCH Version 1.0.head (git-a966c2b
2011-09-04 11-09-23 -0500)

If I can figure out what's going on I'll certainly post back here!

~Brian

On Tue, Sep 6, 2011 at 11:01 PM, John Platts <john_platts at hotmail.com>wrote:

>
> We have been experiencing a one-way audio issue with attended transfer. The
> problem is that after an call is transferred through an attended transfer,
> the caller cannot be heard, but the caller can hear the voice of the person
> that the call is transferred to.
>
> Steps to reproduce the problem:
> 1. Dial into FreeSWITCH from an external phone.
> 2. Answer the call. One-way audio is not experienced here.
> 3. Press the Transfer button on the IP phone to initiate an attended
> transfer.
> 4. Dial the extension that the call is to be transferred to.
> 5. Allow the extension that the call is to be transferred to pick up the
> call. One-way audio is not experienced here.
> 6. Press the Transfer button to complete the transfer. The caller does hear
> audio from the person that the call is transferred to, but the person that
> the call is transferred to cannot hear the caller. The one way audio issue
> is occurring here.
>
> The attended transfer was performed from an extension on one SPA303 phone
> to an extension on another SPA303 phone. FreeSWITCH actually detects that
> the transfer is an attended transfer.
>
> Here are attachments that I have uploaded to pastebin:
> conf/dialplan/features.xml file: http://pastebin.freeswitch.org/17291
> FreeSWITCH log, including the attended transfer:
> http://pastebin.freeswitch.org/17286
>
> How do we get this one-way audio issue fixed?
>
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
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