[Freeswitch-users] FreeSWITCH, Nuance, ASR: IVR Integration

[Christopher Rienzo]

There's not really an easy way to do this out of the box.  The FS core
provides all the low-level functions necessary for doing ASR, but nothing
higher level for interpreting results, handling barge-in, starting
input-timers, etc.

I solved this issue with a custom dialplan APP.  I know of another other dev
that used event socket and the playback/detect_speech dialplan APPs.
Looking at the scripts/javascript/js_modules/SpeechTools.jm source, you can
see that anthm solved it a different way.



On Mon, Sep 5, 2011 at 3:02 AM, Glen Ganderton <
Glen.Ganderton at premier.com.au> wrote:

> Hi Guys, ****
>
> ** **
>
> What i am trying to do is configure an IVR using freeswitch and Nuance
> 5.1.5 to perform speech recognition. I have installed the latest****
>
> release of freeswitch on my CentOS system, I have also enabled and
> configured the unimrcp module. I could find lots of information to****
>
> configure the unimrcp module but there is no documentation on how to create
> IVR menu's using this module with Nuance. I have used the ****
>
> demo pizza IVR with the pocketsphinx module and I keep getting refered to
> this but it's no help as I want to use Nuance for ASR. Any****
>
> help on how to configure this would be great, specifically:****
>
> ** **
>
> * How to I call the IVR script from the dialplan****
>
> * What language/s can I code the IVR in and can you please provide a basic
> sample of how this is done with Nuance.****
>
> ** **
>
> Thank you in advance****
>
> ** **
>
> --Glen****
>
>
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