[Freeswitch-users] Desktop phone - answer a ringing call via API call

[Brad Mina]

Could you possibly document on the wiki exactly what you did and link to it
from this thread?

On Fri, Oct 7, 2011 at 6:45 AM, Weigel, Stefan <
Stefan.Weigel at allianz-warranty.com> wrote:

>  Hi Rob, list,****
>
> ** **
>
> <action application="export" data="sip_auto_answer=true"/>****
>
> ** **
>
> did the trick!****
>
> ** **
>
> Somebody could append ‘Polycom 560’ to the models working with this on the
> WIKI-page http://wiki.freeswitch.org/wiki/Intercom****
>
> ** **
>
> I will play around, maybe I can do it now…****
>
> ** **
>
> ** **
>
> ** **
>
> Thanks for the hint!****
>
> ** **
>
> ** **
>
> Best regards,****
>
> ** **
>
> Stefan****
>
> ** **
>
> *Von:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *Im Auftrag von *Weigel,
> Stefan
> *Gesendet:* Freitag, 7. Oktober 2011 15:31
>
> *An:* 'FreeSWITCH Users Help'
> *Betreff:* Re: [Freeswitch-users] Desktop phone - answer a ringing call
> via API call****
>
>  ** **
>
> Hi Rob, list,****
>
> ** **
>
> very funny, it’s exactly what I’m trying to do at the moment.****
>
> ** **
>
> In my dialplan I put:****
>
> ** **
>
> <action application="export" data="alert_info=aa <http://www.notused.com;info=alert-external;x-line-id=0>"/>****
>
> ** **
>
> In sip.cfg I put:****
>
> ** **
>
>  <alertInfo voIpProt.SIP.alertInfo.1.value="aa"
> voIpProt.SIP.alertInfo.1.class="3" />****
>
> [..]****
>
> <AUTO_ANSWER se.rt.3.name="Auto Answer" se.rt.3.type="answer" />****
>
> ** **
>
> When tracing I can see:****
>
> ** **
>
> INVITE sip:567 at 192.168.1.1:5060 SIP/2.0****
>
> [..]****
>
> Alert-Info: <aa>****
>
> [..]****
>
> ** **
>
> The ‚<>‘ tags are appended automatically. So I tried to modify sip.cfg a
> little bit:****
>
> ** **
>
> <alertInfo voIpProt.SIP.alertInfo.1.value="&lt;aa&gt;"
> voIpProt.SIP.alertInfo.1.class="3" />****
>
> ** **
>
> But it’s not working. In the documentation I found a remark:****
>
> ** **
>
> If set to 1, auto-answer is enabled for all SIP****
>
> calls.****
>
> *Note**: This parameter is supported on the*
>
> *Polycom VVX 1500 only.*****
>
> ** **
>
> So I don’t know if this feature will work for SIP calls with my 560.****
>
> ** **
>
> ** **
>
> ** **
>
> ** **
>
> Thanks and best regards,****
>
> ** **
>
> Stefan****
>
> ** **
>
> ** **
>
> *Von:* Rob Hutton [mailto:justlikeef at gmail.com]
> *Gesendet:* Freitag, 7. Oktober 2011 14:50
> *An:* freeswitch-users at lists.freeswitch.org
> *Cc:* Weigel, Stefan
> *Betreff:* Re: [Freeswitch-users] Desktop phone - answer a ringing call
> via API call****
>
> ** **
>
> It looks like Polycoms can be told to "auto answer" with the SIP header "Alert-Info:
> Ring Answer";****
>
> ** **
>
> If the "CTI Interface" had the UUID of the call and the extension, then a
> quick API call or LUA script could add the sip header, then reinvite the
> phone causing it to answer.****
>
> ** **
>
> Check out the Paging and Intercom page on the WIKI for more info on the
> auto answer setup.****
>
> ** **
>
> On Friday 07 October 2011 04:42:32 Weigel, Stefan wrote:****
>
> > Hi Michael, list,****
>
> > ****
>
> > ****
>
> > ****
>
> > that's the point.****
>
> > ****
>
> > I would really appreciate a solution for that "problem".****
>
> > ****
>
> > We're using FreeSwitch in an callcenter environment and people used to
> handle the calls through some kind of CTI interface before we switched to
> FreeSWITCH. So it would be great to have this feature. But there's no
> possibility to control Polycom phones that way.****
>
> > ****
>
> > ****
>
> > ****
>
> > Hints on this topic are welcome!****
>
> > ****
>
> > ****
>
> > ****
>
> > ****
>
> > ****
>
> > Thanks and best regards****
>
> > ****
>
> > ****
>
> > ****
>
> > Stefan****
>
> > ****
>
> > ****
>
> > ****
>
> > Btw.: FreeSWITCH rocks! It's so flexible, unbelievable.****
>
> > ****
>
> > ****
>
> > ****
>
> > ****
>
> > ****
>
> > Von: freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] Im Auftrag von Michael
> Collins****
>
> > Gesendet: Mittwoch, 5. Oktober 2011 18:42****
>
> > An: FreeSWITCH Users Help****
>
> > Betreff: Re: [Freeswitch-users] Desktop phone - answer a ringing call via
> API call****
>
> > ****
>
> > ****
>
> > ****
>
> > This would be a function of the phone. AFAICT, Polycom does not have a
> Webby way of doing this. However, I think Brian West has a bead on using the
> expansion port along with an Arduino board to do some manual/remote control
> of the phone. If anyone has more information on remote controlling Polycoms
> (or any other phones, for that matter) please let us know.****
>
> > ****
>
> > ****
>
> > ****
>
> > -MC****
>
> > ****
>
> > On Tue, Oct 4, 2011 at 6:58 AM, Weigel, Stefan <
> Stefan.Weigel at allianz-warranty.com<mailto:
> Stefan.Weigel at allianz-warranty.com>> wrote:****
>
> > ****
>
> > Hi all,****
>
> > ****
>
> > ****
>
> > ****
>
> > Is there a way to answer a ringing desktop phone (Polycom Soundpoint IP
> 560) via api command ?****
>
> > ****
>
> > I tried with SendMsg <uuid> and 'answer' application, but it's not want I
> need/want.****
>
> > ****
>
> > ****
>
> > ****
>
> > ****
>
> > ****
>
> > Thanks and best regards,****
>
> > ****
>
> > ****
>
> > ****
>
> > Stefan****
>
> > ****
>
> > ****
>
> > ****
>
> > FreeSWITCH-users mailing list****
>
> > FreeSWITCH-users at lists.freeswitch.org<mailto:
> FreeSWITCH-users at lists.freeswitch.org>****
>
> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users****
>
> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> ****
>
> > http://www.freeswitch.org****
>
> > ****
>
> > ****
>
> > ****
>
> > ****
>
> ** **
>
>
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