[Freeswitch-users] Custom Call reporting

[Michael Collins]

Well, this is an interesting question. If it's a simple call A > B then you
only have one uuid to worry about and you're good. But what if a transfer
is involved? Now it gets hairy. Add in b leg uuid logging and it gets even
hairier. Throw in blind vs. attended transfer and now you're talking 80's
rock band hairy.

One option is to use xml cdrs - they give you the whole picture. I
personally like them a lot. Another is to attempt to write some logic that
would take the main a-leg uuid and find all related uuid's. It's not nearly
as easy as you'd think.

Where are you storing your CDRs?

-MC

On Fri, Nov 18, 2011 at 8:30 AM, Frank Busalacchi
<frankjr at mcpeekdodge.com>wrote:

> Hello, and thanks for a great piece of software!
>
> I currently have FreeSwitch recording all inbound calls.  I'm envisioning
> writing an intranet  webpage that would allow managers to be able to
> generate a list of hyperlinks to call recordings based on ad hoc criteria
> such as an extension that was on the call path , CLID of the inbound call,
> date etc.
>
> I'm figuring the best way to do this is to name the inbound call recording
> by its UUID, and by parsing the logs and extracting the UUID of all calls
> that match the criteria.
>
> The system  is currently configured to log through CDR-CSV with default
> installation settings.  When I peruse the logs, I see only the beginning of
> the phone call (Initial inbound, or initial outbound)....What I don't see
> is the entire "call path".  How do I get the log to show every transfer of
> the call etc?  My thought is that if I could do that, then I could
> basically grab the UUID of the call, grab all log entries that have the
> UUID in it, and see every extension that was involved with that UUID.  Am I
> on the right path?  I'm tinkering with a production system, so I don't want
> to mess with settings and interrupt the business during business hours.  My
> guess is that I need to set the CDR-CSV log setting to log both AB instead
> of the default to get the info I am looking for to show up in the log?
>
> Thanks,
>
> -Frank
>
>
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