[Freeswitch-users] Polycom phone registration problem

Michael Collins msc at freeswitch.org
Thu Nov 17 22:48:32 MSK 2011 

Hi Elliot,

IIRC, the scenario where the Polycom is behind NAT and the FS is on a
public IP is one where Polycom fails because they are too stubborn to add
rport to their SIP handling. (We've been barking at them for over 5 years
on this issue.)

There is a workaround in FS but it breaks non-Polycom phones that are on
the same profile, so you'll need to have a separate profile for your
Polycoms if you are in a mixed environment. In any case, for the sofia
profile that has the Polycoms you should check out these two parameters:

http://wiki.freeswitch.org/wiki/Sofia.conf.xml#NDLB-force-rport
http://wiki.freeswitch.org/wiki/NAT_Traversal#NDLB-connectile-dysfunction

You might also want to hop into #freeswitch on irc.freenode.net and talk to
some of our resident Polycom veterans.

-MC

On Wed, Nov 16, 2011 at 9:14 PM, Elliott Vogel <elliott at zoogmedia.com>wrote:

>  Hello, I’m trying to setup freeswitch and I’m having a problem with a
> polycom phone registering. The phone is behind nat but the freeswitch is on
> a public network can anyone tell me if I don’t have something configured
> correctly or where should look for the problem?****
>
> ** **
>
> <include>****
>
>   <domain name="zoogmedia.com">****
>
>     <params>****
>
>       <param name="dial-string" value="
> {sip_invite_domain=${dialed_domain},presence_id=${dialed_user}@
> ${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>****
>
>     </params>****
>
> ** **
>
>     <variables>****
>
>       <variable name="record_stereo" value="true"/>****
>
>       <variable name="default_gateway" value="$${default_provider}"/>****
>
>       <variable name="default_areacode" value="312"/>****
>
>       <variable name="transfer_fallback_extension" value="operator"/>****
>
>     </variables>****
>
> ** **
>
>     <groups>****
>
>       <group name="default">****
>
>         <users>****
>
>           <user id="14149823263">****
>
>             <params>****
>
>               <param name="password" value="123456"/>****
>
>             </params>****
>
>             <variables>****
>
>               <variable name="sip-force-contact" value="
> NDLB-connectile-dysfunction"/>****
>
>               <variable name="toll_allow" value="
> domestic,international,local"/>****
>
>               <variable name="accountcode" value="1000"/>****
>
>               <variable name="user_context" value="default"/>****
>
>               <variable name="outbound_caller_id_name" value="Sales" />***
> *
>
>               <variable name="outbound_caller_id_number" value="
> +14149823263" />****
>
>             </variables>****
>
>           </user>****
>
>         </users>****
>
>       </group>****
>
>     </groups>****
>
> ** **
>
>   </domain>****
>
> </include>****
>
> ** **
>
> ** **
>
> ** **
>
> <configuration name="sofia.conf" description="sofia Endpoint">****
>
> ** **
>
>   <global_settings>****
>
>     <param name="log-level" value="0"/>****
>
>     <!-- <param name="auto-restart" value="false"/> -->****
>
>     <param name="debug-presence" value="0"/>****
>
>     <!-- <param name="capture-server" value="udp:homer.domain.com:5060"/>
> -->****
>
>   </global_settings>****
>
> ** **
>
>   <profiles>****
>
> ** **
>
>     <profile name="endpoints">****
>
>       <gateways>****
>
>         <gateway name="TNG">****
>
>           <param name="username" value="user"/>****
>
>           <param name="password" value="password"/>****
>
>           <param name="proxy" value="69.25.128.195:5060"/>****
>
>           <param name="from-domain" value="$${local_ip_v4}:5060"/>****
>
>           <param name="dtmf-type" value="rfc2833"/>****
>
>           <param name="extension-in-contact" value="true"/>****
>
>           <param name="caller-id-in-from" value="true"/>****
>
>           <param name="register" value="false"/>****
>
>         </gateway>****
>
>       </gateways>****
>
>       <aliases>****
>
> ** **
>
>       </aliases>****
>
>       <domains>****
>
>         <domain name="all" alias="false" parse="true"/>****
>
>       </domains>****
>
>       <settings>****
>
>         <param name="debug" value="0"/>****
>
>         <param name="sip-trace" value="no"/>****
>
>         <param name="sip-capture" value="no"/>****
>
>         <param name="rtp-ip" value="$${external_rtp_ip}"/>****
>
>         <param name="sip-ip" value="$${external_sip_ip}"/>****
>
>         <param name="ext-rtp-ip" value="$${external_rtp_ip}"/>****
>
>         <param name="ext-sip-ip" value="$${external_sip_ip}"/>****
>
>         <param name="sip-port" value="5070"/>****
>
>         <param name="tls" value="$${external_ssl_enable}"/>****
>
>         <param name="tls-bind-params" value="transport=tls"/>****
>
>         <param name="tls-sip-port" value="$${external_tls_port}"/>****
>
>         <param name="tls-cert-dir" value="$${external_ssl_dir}"/>****
>
>         <param name="tls-version" value="$${sip_tls_version}"/>****
>
> ** **
>
>         <param name="rfc2833-pt" value="101"/>****
>
>         <param name="dialplan" value="XML"/>****
>
>         <param name="context" value="default"/>****
>
>         <param name="dtmf-duration" value="2000"/>****
>
>         <param name="inbound-codec-prefs" value="$${global_codec_prefs}"/>
> ****
>
>         <param name="outbound-codec-prefs" value="$${outbound_codec_prefs}
> "/>****
>
>         <param name="hold-music" value="$${hold_music}"/>****
>
>         <param name="rtp-timer-name" value="soft"/>****
>
>         <param name="local-network-acl" value="localnet.auto"/>****
>
>         <param name="manage-presence" value="false"/>****
>
>         <param name="inbound-codec-negotiation" value="greedy"/>****
>
>         <param name="nonce-ttl" value="60"/>****
>
>         <param name="auth-calls" value="false"/>****
>
>         <param name="rtp-timeout-sec" value="300"/>****
>
>         <param name="rtp-hold-timeout-sec" value="1800"/>****
>
>         <param name="rtp-rewrite-timestamps" value="true"/>****
>
> ** **
>
>         <param name="track-calls" value="true"/>****
>
>       </settings>****
>
>     </profile>****
>
> ** **
>
>   </profiles>****
>
> ** **
>
> </configuration>****
>
> ** **
>
> <?xml version="1.0" encoding="utf-8"?>****
>
> <!-- http://wiki.freeswitch.org/wiki/Dialplan_XML -->****
>
> <include>****
>
>   <context name="default">****
>
>     <extension name="unloop">****
>
>       <condition field="${unroll_loops}" expression="^true$"/>****
>
>       <condition field="${sip_looped_call}" expression="^true$">****
>
>         <action application="deflect" data="${destination_number}"/>****
>
>       </condition>****
>
>     </extension>****
>
>     <extension name="check_auth" continue="true">****
>
>       <condition field="${sip_authorized}" expression="^true$" break="
> never">****
>
>         <anti-action application="respond" data="407"/>****
>
>       </condition>****
>
>     </extension>****
>
>     <extension name="local">****
>
>       <condition field="${toll_allow}" expression="local" />****
>
>       <condition field="destination_number" expression="^([0-9]{7})$">****
>
>         <action application="set" data="
> effective_caller_id_name=${outbound_caller_id_name}" />****
>
>         <action application="set" data="
> effective_caller_id_number=${outbound_caller_id_number}" />****
>
>         <action application="bridge" data="
> sofia/gateway/TNG/+1${default_areacode}$1"/>****
>
>       </condition>****
>
>     </extension>****
>
>     <extension name="domestic">****
>
>       <condition field="${toll_allow}" expression="domestic" />****
>
>       <condition field="destination_number" expression="^(1{0,1}\d{10})$">
> ****
>
>         <action application="set" data="
> effective_caller_id_name=${outbound_caller_id_name}" />****
>
>         <action application="set" data="
> effective_caller_id_number=${outbound_caller_id_number}" />****
>
>         <action application="bridge" data="sofia/gateway/TNG/+$1"/>****
>
>       </condition>****
>
>     </extension>****
>
>     <extension name="international">****
>
>       <condition field="${toll_allow}" expression="international" />****
>
>       <condition field="destination_number" expression="^011?(\d+)$">****
>
>         <action application="set" data="
> effective_caller_id_name=${outbound_caller_id_name}" />****
>
>         <action application="set" data="
> effective_caller_id_number=${outbound_caller_id_number}" />****
>
>         <action application="bridge" data="sofia/gateway/TNG/+$1"/>****
>
>       </condition>****
>
>     </extension>****
>
>   </context>****
>
> </include>****
>
> ** **
>
> ** **
>
> ** **
>
> ** **
>
> _________________________________________________________________________
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> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
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