[Freeswitch-users] FS vs provider's Sonus DTMF (double digit) problem

Wed Jun 1 22:44:45 MSD 2011

update to latest git, I added suport to ignore INFO unless you
explicitly configure it.

On Wed, Jun 1, 2011 at 8:45 AM, Dmitry Saratsky <freeswitch at simpot.com> wrote:
> Hi All,
>
>
>
> I'm suffering from dtmf "double digit" problem for incoming calls that
> destined to IVR on my FS.
>
> I tryed to identify and workaround the provlem with no success...
>
> I have already tryed to change dtmf-mode, use sonus-fixup etc with no
> luck...
>
> I have: FreeSWITCH Version 1.0.head (git-1086cba 2011-05-23 22-51-43 -0500)
>
> I would like to ask you some questions and I'm attaching some relevant
> output (see below)
>
>
>
> 1. According to output (see below), is it right to say, that my provider
> sends me DTMF events both in "DTMF INFO" and "RTP DTMF - rfc2833" way?
>
> 2. If so, may be this is the reason for "double digit" I suffer?
>
> 3. If so, can I filter incoming "DTMF INFO" events in FS?
>
> 4. If so, do FS have some workaround for this?
>
>
>
> Any ideas?
>
>
>
> Thanks,
>
> Dmitry.
>
>
>
> -------------------------------------------------
>
>
>
> FreeSWITCH Version 1.0.head (git-1086cba 2011-05-23 22-51-43 -0500)
>
> -------
>
>
>
> <profile name="providers">
>   <gateways>
>     <X-PRE-PROCESS cmd="include" data="providers/*.xml"/>
>   </gateways>
>
>   <aliases>
>   </aliases>
>
>   <domains>
>     <domain name="all" alias="false" parse="true"/>
>   </domains>
>
>   <settings>
>     <param name="debug" value="0"/>
>     <param name="shutdown-on-fail" value="true"/>
>     <param name="auth-calls" value="false"/>
>     <param name="sip-trace" value="no"/>
>     <param name="disable-register" value="true"/>
>     <param name="rfc2833-pt" value="101"/>
>     <param name="dialplan" value="XML"/>
>     <param name="context" value="providers"/>
>     <param name="apply-inbound-acl" value="013SONUS-IPS"/>
>     <param name="hold-music" value="$${hold_music}"/>
>     <param name="stun-enabled" value="false"/>
>     <param name="stun-auto-disable" value="true"/>
>     <param name="manage-presence" value="false"/>
>     <param name="nonce-ttl" value="60"/>
>     <param name="dtmf-type" value="rfc2833"/>
>     <param name="dtmf-duration" value="2000"/>
>
>     <param name="rtp-timer-name" value="soft"/>
>     <param name="rtp-timeout-sec" value="50"/>
>     <param name="rtp-hold-timeout-sec" value="300"/>
>
>     <param name="sip-port" value="$${sip_port}"/>
>
>     <param name="rtp-ip" value="$${rtp_ip}"/>
>     <param name="sip-ip" value="$${ext_ip}"/>
>
>     <param name="inbound-codec-prefs" value="PCMU,PCMA"/>
>     <param name="outbound-codec-prefs" value="PCMU,PCMA"/>
>     <param name="codec-prefs" value="PCMU,PCMA"/>
>     <param name="inbound-late-negotiation" value="false"/>
>     <param name="inbound-codec-negotiation" value="scrooge"/>
>     <param name="disable-transcoding" value="false"/>
>
>   </settings>
> </profile>
>
> -------
>
>
>
> 2011-06-01 10:21:30.585146 [DEBUG] sofia.c:6236 INFO DTMF(0)
> 2011-06-01 10:21:30.585146 [DEBUG] sofia.c:6310 dispatched freeswitch event
> for INFO
> 2011-06-01 10:21:30.604196 [DEBUG] switch_ivr_play_say.c:1649 done playing
> file
> 2011-06-01 10:21:30.604196 [DEBUG] switch_ivr_menu.c:343 waiting for 2/3
> digits t/o 2000
> 2011-06-01 10:21:30.845091 [DEBUG] sofia.c:6207 Bad signal
> 2011-06-01 10:21:30.845091 [DEBUG] sofia.c:6310 dispatched freeswitch event
> for INFO
> 2011-06-01 10:21:30.966061 [DEBUG] switch_rtp.c:3302 RTP RECV DTMF 0:4360
> 2011-06-01 10:21:32.976879 [DEBUG] switch_ivr_menu.c:390 digits '00'
> 2011-06-01 10:21:32.976879 [DEBUG] switch_ivr_menu.c:484 action regex [00]
> [/^(20[1-2])$/] [0]
> 2011-06-01 10:21:32.976879 [DEBUG] switch_ivr_menu.c:484 action regex [00]
> [/^[3-9*#]$/] [0]
> 2011-06-01 10:21:32.976879 [DEBUG] switch_ivr_menu.c:574 IVR menu
> 'main_ivr_heb' caught invalid input '00'
>
>
>
> -------
>
> 2011-06-01 10:23:23.902331 [DEBUG] sofia.c:6236 INFO DTMF(7)
> 2011-06-01 10:23:23.902331 [DEBUG] sofia.c:6310 dispatched freeswitch event
> for INFO
> 2011-06-01 10:23:23.922329 [DEBUG] switch_ivr_play_say.c:1649 done playing
> file
> 2011-06-01 10:23:23.922329 [DEBUG] switch_ivr_menu.c:343 waiting for 2/3
> digits t/o 2000
> 2011-06-01 10:23:23.942304 [DEBUG] sofia.c:6207 Bad signal
> 2011-06-01 10:23:23.942304 [DEBUG] sofia.c:6310 dispatched freeswitch event
> for INFO
> 2011-06-01 10:23:24.083260 [DEBUG] switch_rtp.c:3302 RTP RECV DTMF 7:2760
> 2011-06-01 10:23:26.084811 [DEBUG] switch_ivr_menu.c:390 digits '77'
> 2011-06-01 10:23:26.084811 [DEBUG] switch_ivr_menu.c:484 action regex [77]
> [/^(20[1-2])$/] [0]
> 2011-06-01 10:23:26.084811 [DEBUG] switch_ivr_menu.c:484 action regex [77]
> [/^[3-9*#]$/] [0]
> 2011-06-01 10:23:26.084811 [DEBUG] switch_ivr_menu.c:574 IVR menu
> 'main_ivr_heb' caught invalid input '77'
>
>
>
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-- 
Anthony Minessale II

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