[Freeswitch-users] mod_directory questions (prompt missing)

[Michael Collins]

Get the latest git rev and be sure to update the conf/lang/en/dir/sounds.xml
file. It contains the correct file name for the "press.wav" file.

-MC

On Thu, Jul 14, 2011 at 9:33 AM, Dave Horton <dave at dchorton.com> wrote:

> I'm trying to use mod_directory and after building and installing am having
> a couple of problems in my testing:
>
> First, it appears that there is a prompt missing:
>
> 2011-07-14 12:13:49.801293 [DEBUG] switch_ivr_play_say.c:244 Handle
> play-file:[directory/dir-press.wav] (en:en)
> 2011-07-14 12:13:49.801293 [ERR] mod_sndfile.c:194 Error Opening File
> [/usr/local/freeswitch/sounds/en/us/callie/directory/dir-press.wav] [System
> error : No such file or directory.]
>
> All of the other prompts appear to be there (under
> /sounds/en/us/callie/directory/) but this one is missing for some reason.  I
> did a standard build from latest git as of a few weeks ago.  Is this a known
> issue, and is there somewhere I could get this prompt?
>
> Secondly, right after I enter the DTMF digits for someone's last name it it
> reports that there is 1 match and spells out the name, etc, (and encounters
> the missing prompt) it then immediately tries to to a transfer to the
> extension that is currently active (which I named 'company_directory')
> rather than waiting for my DTMF input confirming that I want to be connected
> to the matching extension for the name I entered.  See log snippet below.
>  The way I have set this up for testing is that I added an option to the
> main ivr that does a menu-exec-app and transfers to the company_directory
> extension, which then executes the 'directory' app.  I'm not sure why the
> directory app finished running before collecting my response (as to whether
> I wanted to search again or connect to the matching extension) nor why it
> then tried to do a transfer (again) to 'company_directory' and then hung up.
>
>
> 2011-07-14 12:13:48.513298 [DEBUG] switch_ivr_play_say.c:244 Handle
> play-file:[directory/dir-to_select_entry.wav] (en:en)
> 2011-07-14 12:13:48.533305 [DEBUG] switch_ivr_play_say.c:1279 Codec
> Activated L16 at 8000hz 1 channels 20ms
> 2011-07-14 12:13:49.681295 [DEBUG] switch_ivr_play_say.c:1649 done playing
> file
> 2011-07-14 12:13:49.921288 [DEBUG] switch_ivr_play_say.c:67 No language
> specified - Using [en]
> 2011-07-14 12:13:49.921288 [DEBUG] switch_ivr_play_say.c:244 Handle
> play-file:[directory/dir-no_more_results.wav] (en:en)
> 2011-07-14 12:13:49.941293 [DEBUG] switch_ivr_play_say.c:1279 Codec
> Activated L16 at 8000hz 1 channels 20ms
> 2011-07-14 12:13:50.989241 [DEBUG] switch_ivr_play_say.c:1649 done playing
> file
> EXECUTE sofia/external/+15083084809 at 65.162.239.203transfer(company_directory enum)
> 2011-07-14 12:13:51.109194 [DEBUG] switch_ivr.c:1622 (sofia/external/+
> 15083084809 at 65.162.239.203) State Change CS_EXECUTE -> CS_ROUTING
> 2011-07-14 12:13:51.109194 [DEBUG] switch_core_session.c:1118 Send signal
> sofia/external/+15083084809 at 65.162.239.203 [BREAK]
> 2011-07-14 12:13:51.109194 [DEBUG] switch_core_session.c:711 Send signal
> sofia/external/+15083084809 at 65.162.239.203 [BREAK]
> 2011-07-14 12:13:51.109194 [NOTICE] switch_ivr.c:1628 Transfer
> sofia/external/+15083084809 at 65.162.239.203 to
> enum[company_directory at default]
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