[Freeswitch-users] Caller ID using Fifo

Thu Jan 27 04:50:33 MSK 2011

If they made no difference you are not on latest GIT HEAD


On Wed, Jan 26, 2011 at 11:38 AM, Marc de Corny <marcdecorny at gmail.com> wrote:
> I can see that a number of us are interested in this.
> I have tried to set that outbound_name and fifo_outbound_name before send
> ing the call the queue but they made no difference.
>
> and when I do  fifo list, I cannot see any variables with that name
> available to set. Am I not looking in the right place.
>
> I'm looking into <action application="set" data="fifo_orbit_dialplan=XML"/>
> as a potential way out, whereby as the call enters the FIFO I could record
> the outbound_name requested and then if I can control the call on the way
> out I can set it again. How does this command above allow me to send the
> calls out a certain way and treat them. what are the options for that
> fifo_orbit_dialplan
>
> thanks
> Marc
> On Tue, Jan 25, 2011 at 2:40 AM, liuyp2 <liuyp2 at asiainfo-linkage.com> wrote:
>>
>> mod_fifo can't transfer sip header  message which defined by
>> myself(sip_h_X-xxx) to b-leg also.
>>
>> Is there any solution in latest version?
>>
>> ________________________________
>> liuyp2
>> 2011-01-25
>> ________________________________
>>
>> 发件人： Anthony Minessale
>> 发送时间： 2011-01-25 09:28:25
>> 收件人： FreeSWITCH Users Help
>> 抄送：
>> 主题： Re: [Freeswitch-users] Caller ID using Fifo
>>
>>
>> You should all confer to make sure you are all using fs latest git because
>> that is the version I am talking about.  Fifo has some major new features in
>> latest that do not exist in older versions including showing the customers
>> cid when it calls agents.  The dilemma jm describes used to be true but is
>> no longer the case with the default ringall strategy on latest git.
>>
>> The customers cid is sent to the agent and if the fifo xml defines
>> outbound_name param that will be included as well.
>>
>> If you want to override it you must do what you quoted in the wiki in the
>> dialstring contained in the member tag of the xml for that membership not in
>> the dialplan.
>>
>> On Jan 14, 2011 10:36 AM, "Marc de Corny" <marcdecorny at gmail.com> wrote:
>> >
>> > Just to follow up on this subject.
>> >
>> > I have done a lot of testing on the fifo trying to get the
>> > caller_id_name changed on the outbound call to the agent and to be honest I
>> > cannot understand the explanation.
>> >
>> > If mod_fifo does not know which call it will connect until the agent
>> > answers, how come it displays the CLI correctly, jsut won;t let me change
>> > it.
>> >
>> > Still seems strange. I am looking into the Mod_callcentre to check if it
>> > sends caller_id information. but the same logic if valid could apply
>> >
>> > Also maybe someone should change the Wiki ( I would but do not have
>> > enough expertise on the subject) because the following is a bit misleading
>> >
>> >  "Note: If you wish to specify the caller ID presented when a fifo calls
>> > an agent, set the origination_caller_id_name and origination_caller_id_num
>> > variables to the values desired. These could be set within the {} of the
>> > dialstring, or they could be set using the set application in the dialplan
>> > which places the caller into the fifo (before the 'fifo in' executed on the
>> > caller). "
>> > thanks
>> > Marc
>> > On Thu, Jan 13, 2011 at 10:47 PM, Joao Leme <joaocarlosleme at gmail.com>
>> > wrote:
>> >>
>> >> What about showing the Caller ID after it is answered? Any way to do
>> >> that?
>> >>
>> >> 2011/1/12 João Mesquita <jmesquita at freeswitch.org>
>> >>
>> >>> João Leme,
>> >>>
>> >>> The caller id is not passed when the phone is ringing because mod_fifo
>> >>> does not know which call is going to be sent to that channel once it is
>> >>> answered until it is really answered. I don't know if mod_callcenter does
>> >>> show anything but you should consider looking at the documentation if you
>> >>> really need this feature.
>> >>>
>> >>> Regards,
>> >>> João Mesquita
>> >>>
>> >>>
>> >>> On Wed, Jan 12, 2011 at 9:15 PM, Joao Leme <joaocarlosleme at gmail.com>
>> >>> wrote:
>> >>>>
>> >>>> Hi there,
>> >>>> I would like to know if there is a way to see the caller ID on my Sip
>> >>>> Client (X-Lite for example) of the caller that I answear from a Fifo queue?
>> >>>> Thanks,
>> >>>> John
>> >>>>
>> >>>> _______________________________________________
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>> >>>
>> >>>
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>> >>
>> >>
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-- 
Anthony Minessale II

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