[Freeswitch-users] Javascript IVR session question

Michael Collins msc at freeswitch.org
Tue Jan 25 23:03:42 MSK 2011


So the customer records a message, then hangs up. Then you want a separate
call made to the technician. So the call made to the tech (which is user/202
I presume) is just another IVR?

>From what I can see, you've got a one-legged call between the caller and the
IVR, and you disconnect that when the caller is done recording his message.
The "proper" thing to do would be to generate a new call (instead of
attempting to bridge a non-existent call) to the tech. Check out this wiki
page for the syntax:
http://wiki.freeswitch.org/wiki/Session_originate

-MC

On Tue, Jan 25, 2011 at 12:57 AM, Erik Dekkers <erik.dekkers at wvds.nl> wrote:

> Michael,
>
>
>
> It’s like this. I would like to let the customer records a message. Then a
> technician should get called and the previous recorded message should be
> played.
>
> So after the customer has records his message, the line should be hung up.
> Then a new call should be made from the IVR to the technician.
>
>
>
> Regards,
>
>
>
> Erik
>
>
>
> *Van:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *Namens *Michael Collins
> *Verzonden:* maandag 24 januari 2011 21:14
> *Aan:* FreeSWITCH Users Help
> *Onderwerp:* Re: [Freeswitch-users] Javascript IVR session question
>
>
>
> If I read this correctly you are hanging up the channel that you later wish
> to bridge to user/202. Why do you need to hangup? Perhaps you could describe
> a little more about the application? I'm sure we can help you iron out the
> details.
>
>
>
> -MC
>
> On Sun, Jan 23, 2011 at 12:48 PM, Erik Dekkers <erik.dekkers at wvds.nl>
> wrote:
>
> Hey ppl,
>
>
>
> At the moment im building a Javascript based IVR but im kind of stuck on a
> part.
>
>
>
> The IVR should do this:
>
>
>
> - Answer session (working)
>
> - Play some wav files (working)
>
> - Record a message to file (working)
>
> - Hang up the first session (working)
>
> - Call the second session (not working)
>
> - Play the previous recorded file (not working)
>
>
>
> After I dial the second session, the console says "channel is hungup
> already". How should i do this?
>
>
>
> Kind regards,
>
>
>
> Erik Dekkers (wvds-nl on IRC)
>
>
>
>
>
>
>
> my script:
>
>
>
> var allDigits = "";
>
> function on_dtmf(session, type, digits, arg)
> {
>     if (digits.digit == "#") {
>         return allDigits;
>     }
>
>     if (digits.digit == "*") {
>         return false; //stop the recording.
>     }
>
>     console_log("digit: " + digits.digit + "\n");
>     allDigits += digits.digit;
>     return(allDigits);
> }
>
> session.answer();
>
> if (session.ready()) {
>     allDigits = "";
>     var rtn;
>
>     rtn = session.streamFile("/home/edekkers/sounds/10_spreek_in.wav",
> on_dtmf, "");
>
>     if (session.ready()) {
>         var tmp_Filename = "/tmp/test.wav";
>
>         if (session.ready()) {
>             rtn = session.recordFile(tmp_Filename, on_dtmf, "", 120);
>             }
>
>         rtn =
> session.streamFile("/home/edekkers/sounds/11_bericht_is_ontvangen.wav",
> on_dtmf, "");
>
>         if (session.ready()) {
>             session.hangup();
>         }
>     }
> }
>
> session.execute("bridge","user/202")
> if (session.ready()) {
>     session.streamFile("/tmp/test.wav");
> }
>
>
>
>
>
>
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>
>
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20110125/7f57aecf/attachment-0001.html 


More information about the FreeSWITCH-users mailing list