[Freeswitch-users] IVR Bridged Call Dropping after 2 rings

John Carpenter john at 247-talk.co.uk
Sat Jan 22 04:57:12 MSK 2011


Hi, I am trying to setup a very simple IVR using LUA. Call arrives from
a DID SIP trunk and is answered and message is played ok, after a
particular digit is pressed it bridges the call to an extension which is
remotely connected. It works but after 2 rings the call to the extension
is dropped with a SIP message "BYE" from DID provider. If I just route
the call directly to the extension (no IVR) it works fine. It seems like
the DID hangs up when the call is bridged to the extension. Have tried
same thing using the XML IVR Engine and get exactly the same result. The
IVR script is below

pathsep = '/'
session:setAutoHangup(false);
session:answer()
prompt = "ivr" .. pathsep .. "247talk.wav"
invalid = "ivr" .. pathsep .. "ivr-that_was_an_invalid_entry.wav"
freeswitch.consoleLog("INFO", "Prompt file is '" .. prompt .. "'\n")
continue = true

while( session:ready() == true and continue == true) do
        digits = session:playAndGetDigits(1,1,3,7000,"#", prompt,
invalid, "\\d+")
        if (digits == "1") then
                continue = false
                session:execute("bridge","sofia/external/2476%
91.xxx.xx.xx")
        end
        if (digits == "2") then
                session:execute("bridge","sofia/external/2475%
91.xxx.xx.xx")
        end
        if (digits == "3") then
                continue = false
                session:execute("bridge","sofia/external/2475%
91.xxx.xx.xx")
        end
end

session:hangup()

Any help with this greatly appreciated it is driving me nuts.

regards, John Carpenter
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