[Freeswitch-users] Logging "dropped calls"

[Frank Park]

Haha..
Not me! Our servers are in a major colo, doubt they are having a
network issue. Otherwise, I would know about it.
But there's been few customer complaints on dropped calls (some AT&T
indeed).. I usually automatically assume it's their network issue and
not FS issue, but it would be nice to know the stats on what is
happening on our side.
The CDR gives a good info like clearing conditions, but it seems to
always be NORMAL_CLEARING regardless of dropped calls or not.. I don't
know if NORMAL_CLEARING only happens when SIP successfully tears down
both legs or not (anybody to clarify?).. If it doesn't it's not that
useful in my case.

I might have to look into ESL option unless anybody else has a better idea.

Frank


----=======================----
Frank Park
Telonium Communications, LLC
frank at telonium.com
http://www.telonium.com
Follow Us on Twitter: @GetTelonium
404-566-8888 x1001 Office
404-939-4242 Cell
----=======================----



On Sun, Jan 2, 2011 at 12:12 PM, Brian West <brian at freeswitch.org> wrote:
> You must be using AT&T  :P
> /b
> On Jan 2, 2011, at 6:29 AM, Daniel Neubert wrote:
>
> Hi,
>
> you can use ESL (http://wiki.freeswitch.org/wiki/Event_Socket_Library) to
> receive certain events  http://wiki.freeswitch.org/wiki/Event_list
>
> or you can use information stored in XML CDR data to do your
> analysis: http://wiki.freeswitch.org/wiki/Mod_xml_cdr
>
> Best regards / Mit freundlichen Grüßen,
> Daniel Neubert
>
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>