[Freeswitch-users] Aastra phone registration lost

Michael Collins msc at freeswitch.org
Sat Feb 19 04:29:33 MSK 2011 

Get the SIP trace of the phone doing its registration. Also, is the phone on
the same LAN as FreeSWITCH? Is there any NAT involved?
-MC

On Fri, Feb 18, 2011 at 12:43 PM, Aloysius Lloyd
<lloyd.aloysius at gmail.com>wrote:

> I did some traces and figure it out the problem losing the Registrations.
>
> 1. FreeSWITCH Send the response to a wrong port . Is this a Bug?
>
> 2. Why FreeSWITCH + Aastra Registration contact not have the port number ?
>
> 3. See the below ...
>
> 203 & 202 Aastra Phones on Domain - *aastra.mydomain.com*
>
> But user Agent Shows Polycom. BTW in the same LAN I have two polycom phones
> on different domain *foo.mydomain.com*
>
> ==============
>
> SIP/2.0 200 OK
> Via: SIP/2.0/UDP 173.230.136.12;rport;branch=z9hG4bKZ6DDSDNZ11gvS
> *From: <sip:203 at aastra.mydomain.com>;tag=3jFNS2KBvNX0S*
> *To: "Ext 202" <sip:203 at aastra.mydomain.com>;tag=B550915E-F491D63B*
> CSeq: 8639912 NOTIFY
> Call-ID: cdad5068-b542-122e-ef86-fefdade6880c
> *Contact: <sip:202 at 192.168.240.128:5060>*
> Event: message-summary
> *User-Agent: PolycomSoundPointIP-SPIP_450-UA/3.3.1.0769*
> Accept-Language: en
> Content-Length: 0
>
> =============
>
> Any help on this why sending wrong ports?
>
> Thanks
> Lloyd
>
> On Wed, Feb 16, 2011 at 10:34 PM, Aloysius Lloyd <lloyd.aloysius at gmail.com
> > wrote:
>
>> Hi All,
>>
>>
>> I stay away with Aastra phone for a long time  and today I did some tests.
>> All of my test ... the phones not reliable with FreeSWITCH
>>
>> I try both 6731i and 57i with the most recent firmware
>>
>> Here is the configuration files
>>
>> *aastra.cfg*
>>
>> dhcp: 1
>> sip digit timeout: 3
>> sip dial plan:
>> "x+#|xx+*|[2-9]XX[2-9]XXXXXX|1[2-9]XX[2-9]XXXXXX|1XXXXXXXXXX|[2-3]XX|67[2-9]XX[2-9]XXXXXX"
>> sip rport: 1
>> sip customized
>> codec:payload=9;ptime=20;silsupp=off,payload=0;ptime=20;silsupp=off,payload=18;ptime=20;silsupp=off
>> #sip registration period: 120
>> #sip registration renewal timer: 15
>> headset tx gain: -3
>> headset sidetone gain: -3
>> handset tx gain: -3
>> handset sidetone gain: -3
>> handsfree tx gain: 0
>> handset volume: 5     #RX volumes - user adjustable, so easily changed
>> speaker volume: 5
>> ringer volume: 3
>> web interface enabled: 1
>> live dialpad: 1
>> missed calls indicator disabled: 1
>> suppress dtmf playback: 0
>> #audio mode: 2 #0 = speaker (default)1 = headset 2 = speaker/headset 3 =
>> headset/speaker
>> time server disabled: 0
>> time server1: pool.ntp.org
>> #directory
>> directory 1: internal_list.csv
>> directory 2: external_list.csv
>>
>> *mac.cfg*
>>
>> directed call pickup: 1
>> directed call pickup prefix: **
>> #
>> sip line1 screen name: Ext 203
>> sip line1 display name: Ext 203
>> sip line1 auth name: 203
>> sip line1 user name: 203
>> sip line1 password: *********
>> sip line1 vmail: *97
>> sip line1 mode: 0
>> #
>> sip line1 proxy ip: aastra.mydomain.com
>> #sip line1 proxy port: 5060
>> sip line1 registrar ip: aastra.mydomain.com
>> sip line1 registration period: 300
>> #sip line1 registrar port: 5060
>>
>> ------------
>>
>> 1. FreeSWITCH Registration shows two entires in the internal profile and
>> when I try to call to the extension two lines on the phones rings .... no
>> idea why this is happen?
>>
>> Call-ID:        d8fd4c8795801cd2
>> User:           203 at aastra.mydomain.com
>> Contact:        "Ext 203" <sip:203 at 192.168.240.106:5060
>> ;transport=udp;fs_nat=yes;fs_path=sip%3A203%40173.33.178.49%3A1627%3Btransport%3Dudp>
>> Agent:          Aastra 6731i/2.6.0.2010
>> Status:         Registered(UDP-NAT)(unknown) EXP(2011-02-16 22:24:36)
>> EXPSECS(310)
>> Host:           li176-12
>> IP:             173.33.178.49
>> Port:           1627
>> Auth-User:      203
>> Auth-Realm:     aastra.mydomain.com
>> MWI-Account:    203 at aastra.mydomain.com
>>
>> Call-ID:        d8fd4c8795801cd2
>> User:           203 at aastra.mydomain.com
>> Contact:        "Ext 203" <sip:203 at 173.33.178.49:1627;transport=udp>
>> Agent:          Aastra 6731i/2.6.0.2010
>> Status:         Registered(UDP)(unknown) EXP(2011-02-16 22:24:36)
>> EXPSECS(310)
>> Host:           li176-12
>> IP:             173.33.178.49
>> Port:           1627
>> Auth-User:      203
>> Auth-Realm:     aastra.mydomain.com
>> MWI-Account:    203 at aastra.mydomain.com
>>
>>
>> 2. After first registration expires .... FreeSWITCH internal registration
>> status shows the following entry. When I dial the extension now there is a
>> long delay ... FreeSWITCH dialing and waiting then goes to voicemail.
>>
>> Call-ID:        d8fd4c8795801cd2
>> User:           203 at aastra.mydomain.com
>> Contact:        "Ext 203" <sip:203 at 173.33.178.49:1627;transport=udp>
>> Agent:          Aastra 6731i/2.6.0.2010
>> Status:         Registered(UDP)(unknown) EXP(2011-02-16 22:31:25)
>> EXPSECS(266)
>> Host:           li176-12
>> IP:             173.33.178.49
>> Port:           1631
>> Auth-User:      203
>> Auth-Realm:     aastra.mydomain.com
>> MWI-Account:    203 at aastra.mydomain.com
>>
>> 3. Phones Goes randomly "No Service" .... I see this problem several times
>> in the past.
>>
>> -------------
>>
>> At the same time in my lab Linksys and Polycom Phones working without any
>> issues with the default settings.
>>
>> -------------
>>
>> my question what is Aastra Doing differently?
>>
>> Thanks
>> Lloyd
>>
>> On Wed, Feb 16, 2011 at 10:53 AM, Tim St. Pierre <
>> fs-list at communicatefreely.net> wrote:
>>
>>> I have been setting my expires to 600.
>>>
>>> Brian West wrote:
>>> > Are you setting your expires to > 300 seconds?
>>> >
>>> > /b
>>> >
>>> > On Feb 15, 2011, at 9:42 AM, Aloysius Lloyd wrote:
>>> >
>>> >>
>>> >>
>>> >> I have the same issue, around 275 phones in the field. I want the 275
>>> >> phones work with FreeSWITCH.
>>> >>
>>> >>
>>> >> Thanks
>>> >> Lloyd
>>> >
>>> >
>>> ------------------------------------------------------------------------
>>> >
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>>>
>>>
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>>
>>
>
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