[Freeswitch-users] Unable to dial IVR menu options

[Michael Collins]

Capture the media between the ATA and FS. Analyze w/ Wireshark - is the ATA
*really* sending RFC2833?

Check out this cool video on how to do SIP debugging on your network. You
won't be disappointed.

http://www.viddler.com/explore/cluecon/videos/39/

-MC

On Thu, Feb 17, 2011 at 12:47 PM, Charles Bujold <cjbujold at accra.ca> wrote:

> Already set to RFC2833, any other ideas?
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Michael
> Collins
> *Sent:* February-17-11 3:41 PM
> *To:* FreeSWITCH Users Help
> *Subject:* Re: [Freeswitch-users] Unable to dial IVR menu options
>
>
>
> Make sure that you have the RFC2833 turned on in the unit.
>
> http://wiki.freeswitch.org/wiki/Interop_List#Grandstream_HandyTone_503
>
>
>
> -MC
>
> On Thu, Feb 17, 2011 at 11:20 AM, Charles Bujold <cjbujold at accra.ca>
> wrote:
>
> Here is the scenario, I have a telephone connected to a Grandstream HT503
> fxs with a pstn connected to the fxo and a SIP connection via the Lan to a
> freeswitch PBX. If I dial my voicemail (located on the SIP Freeswitch) I get
> the IVR for the voice mail but when I dial my password it does not get the
> numbers (password#)  I dial to hear my messages. If I try this from a SIP
> phone everything works and I can dial an IVR option.
>
> It looks like if Freeswitch is not able to pickup the dial numbers of the
> phone once the call is started.   Any suggestion on how to fix?
>
> Thanks
> cjb
>
>
>
>
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