[Freeswitch-users] Problems with polycom registering

[lloyd thomas]

The FS box is assigned public IP address via a router in bridge mode (DMZ
plus). The router (Draytek) which the polycoms are connected to is also
connected to the same router in bridge mode. The reason why I have it this
way is because I have a remote polycom phone which seems to be registering
OK.
This set worked great on my old broadband provider and for around 5 days
with the new provider.

example-
polycom phone(192.168.101.16) <--> Router(81.137.114.169) <--> (bridged
modem) <--> INTERNET
FS box (81.137.114.171)
-----------------------------------------------------------(bridged modem)
<--> INTERNET

gateway = 81.137.114.174
subnet = 255.255.255.248

Lloydie T

On 22 December 2011 22:42, Michael Collins <msc at freeswitch.org> wrote:

> What's your topology here? Is FS on public IP or behind NAT? Are the Polys
> on same network as FS? If not, are they behind NAT?
>
> -MC
>
> On Tue, Dec 20, 2011 at 10:03 AM, lloyd thomas <lloydie.t at gmail.com>wrote:
>
>> I had what I thought was the perfect set up on my FS box. Until I changed
>> internet provider (BT)
>> All was fine for a week but all of a sudden some of my Polycom phones
>> won't register.
>> The polycom phones are behind a NAT and my FS box is on a static IP
>> address.
>> I am using a multi company setup
>>
>> One of my polycom phones seems to register OK
>>
>> Using 'sofia profile xxxxxxxx  siptrace on' I can see that one of my
>> polycom phones will not register because FS is trying to send replies to
>> the private IP address (192.168.101.16)
>> Any Ideas? Am I missing something in one of the profiles
>>
>> Good one
>>
>> ------------------------------------------------------------------------
>> send 702 bytes to udp/[87.194.242.110]:65004 at 17:49:32.226606:
>>
>> ------------------------------------------------------------------------
>>    SIP/2.0 200 OK
>>    Via: SIP/2.0/UDP 87.194.242.110:65004;branch=z9hG4bK15c264eE5B5988B
>>    From: "Suze" <sip:200 at suze.tele.phisys.net>;tag=CA76AF43-ED2A5944
>>    To: <sip:200 at suze.tele.phisys.net>;tag=7Uy88X4pc8yHc
>>    Call-ID: 918d5430-ffb07455-eb2121fe at 87.194.242.110
>>    CSeq: 888 REGISTER
>>    Contact: <sip:200 at 87.194.242.110:65004>;methods="INVITE, ACK, BYE,
>> CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE,
>> REFER";expires=30
>>    Date: Tue, 20 Dec 2011 17:49:32 GMT
>>    User-Agent: FreeSWITCH-mod_sofia/1.0.head-git-2c009dd 2011-03-15
>> 14-29-04 -0500
>>    Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
>> REGISTER, REFER, NOTIFY
>>    Supported: timer, precondition, path, replaces
>>    Content-Length: 0
>>
>>
>> -------------------------------------------------------------------------
>>
>> Bad one
>>
>> ------------------------------------------------------------------------
>> send 680 bytes to udp/[81.137.114.169]:5060 at 17:50:17.659167:
>>
>> ------------------------------------------------------------------------
>>    SIP/2.0 401 Unauthorized
>>    Via: SIP/2.0/UDP 192.168.101.16:5060
>> ;branch=z9hG4bK2b8f42dA63D9E42;received=81.137.154.169
>>    From: "Lloyd" <sip:200 at phisys.tele.phisys.net>;tag=621EA6CE-AF1D573
>>    To: <sip:200 at phisys.tele.phisys.net>;tag=aQaKeFQ13219e
>>    Call-ID: 52e98627-d24590dc-528d7361 at 192.168.101.16
>>    CSeq: 1 REGISTER
>>    User-Agent: FreeSWITCH-mod_sofia/1.0.head-git-2c009dd 2011-03-15
>> 14-29-04 -0500
>>    Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
>> REGISTER, REFER, NOTIFY
>>    Supported: timer, precondition, path, replaces
>>    WWW-Authenticate: Digest realm="phisys.tele.phi.co.uk",
>> nonce="1319a358-2b33-11e1-b5e4-dd1099e4b2d2", algorithm=MD5, qop="auth"
>>    Content-Length: 0
>>
>>
>> ------------------------------------------------------------------------
>>
>> _________________________________________________________________________
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>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
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>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
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> http://wiki.freeswitch.org
> http://www.cluecon.com
>
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