[Freeswitch-users] Problems with polycom registering

[lloyd thomas]

I had what I thought was the perfect set up on my FS box. Until I changed
internet provider (BT)
All was fine for a week but all of a sudden some of my Polycom phones won't
register.
The polycom phones are behind a NAT and my FS box is on a static IP address.
I am using a multi company setup

One of my polycom phones seems to register OK

Using 'sofia profile xxxxxxxx  siptrace on' I can see that one of my
polycom phones will not register because FS is trying to send replies to
the private IP address (192.168.101.16)
Any Ideas? Am I missing something in one of the profiles

Good one
   ------------------------------------------------------------------------
send 702 bytes to udp/[87.194.242.110]:65004 at 17:49:32.226606:
   ------------------------------------------------------------------------
   SIP/2.0 200 OK
   Via: SIP/2.0/UDP 87.194.242.110:65004;branch=z9hG4bK15c264eE5B5988B
   From: "Suze" <sip:200 at suze.tele.phisys.net>;tag=CA76AF43-ED2A5944
   To: <sip:200 at suze.tele.phisys.net>;tag=7Uy88X4pc8yHc
   Call-ID: 918d5430-ffb07455-eb2121fe at 87.194.242.110
   CSeq: 888 REGISTER
   Contact: <sip:200 at 87.194.242.110:65004>;methods="INVITE, ACK, BYE,
CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE,
REFER";expires=30
   Date: Tue, 20 Dec 2011 17:49:32 GMT
   User-Agent: FreeSWITCH-mod_sofia/1.0.head-git-2c009dd 2011-03-15
14-29-04 -0500
   Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
REGISTER, REFER, NOTIFY
   Supported: timer, precondition, path, replaces
   Content-Length: 0

   -------------------------------------------------------------------------

Bad one
   ------------------------------------------------------------------------
send 680 bytes to udp/[81.137.114.169]:5060 at 17:50:17.659167:
   ------------------------------------------------------------------------
   SIP/2.0 401 Unauthorized
   Via: SIP/2.0/UDP 192.168.101.16:5060
;branch=z9hG4bK2b8f42dA63D9E42;received=81.137.154.169
   From: "Lloyd" <sip:200 at phisys.tele.phisys.net>;tag=621EA6CE-AF1D573
   To: <sip:200 at phisys.tele.phisys.net>;tag=aQaKeFQ13219e
   Call-ID: 52e98627-d24590dc-528d7361 at 192.168.101.16
   CSeq: 1 REGISTER
   User-Agent: FreeSWITCH-mod_sofia/1.0.head-git-2c009dd 2011-03-15
14-29-04 -0500
   Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
REGISTER, REFER, NOTIFY
   Supported: timer, precondition, path, replaces
   WWW-Authenticate: Digest realm="phisys.tele.phi.co.uk",
nonce="1319a358-2b33-11e1-b5e4-dd1099e4b2d2", algorithm=MD5, qop="auth"
   Content-Length: 0

   ------------------------------------------------------------------------
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20111220/b7058ef4/attachment-0001.html