[Freeswitch-users] Answerconfirmation with ivr not working

Thomas Hoellriegel admin at blindi.net
Sat Dec 17 00:10:50 MSK 2011


Hi Michael
Am 08.12.11 um 12:08 schrieb Michael Collins:

> So you're trying to have your group confirm file be an ivr? Is that even
> possible? If so, it's news to me. Where did you hear that this was possible?

Exactly.
This is my callscreening extension:
<extension name="498925007676">
<condition field="destination_number" expression="^498925007676$">
<action application="set" data="group_confirm_file=ivr callscreen"/>
<action application="set" data="group_confirm_key=exec"/>
<action application="bridge" data="{ignore_early_media=true}loopback
/0/operator1"/>
</condition>
</extension>

My Ivrmenu:
  <menu name="callscreen"
   greet-long="$${base_dir}/sounds/callscreen/callscrrenopts.wav"
  greet-short="$${base_dir}/sounds/callscreen/callscrrenopts.wav"
  invalid-sound="$${base_dir}/sounds/ivr/falsche-eingabe.wav"
  exit-sound="$${base_dir}/sounds/ivr/goodbye.wav"
   confirm-attempts="3"
   timeout="10000"
   inter-digit-timeout="3000"
   max-failures="2"
   max-timeouts="3"
   digit-len="1">
<entry action="menu-exec-app" digits="1" param="transfer -both 7676 XML 
default"/>
<entry action="menu-exec-app" digits="2" param="ivr demo_ivr"/>
  </menu>


The problem is the same:
A person call my phonenumber in germany:
08925007676
The phone is rining.
I answer the call, and heare the prompt from the ivrmenu.
I press 1 from my phone to transfer to the conference (aleg and bleg).
I heare the voiceprompt in the conference, but the caller does not 
transferd.
The line rinings anytime.

for example:
i press 2, i heare the demo_ivr prompt, but the caller is no transfer to 
the ivr, and the phone rings.

can you look what is wrong please?
you can test my dialplan.
thanks.

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