[Freeswitch-users] mod_callcenter ringback - help

[Jeferson Rodrigo Almeida]

Thanks for the reply Brad, but my problem is other, I'll try to be
clearer...

When a member enters in a queue, and all agents are busy, he stays
listening to the moh sound. When a agent goes to Waiting state, the call is
bridged to him. In this moment, I want that the member star to listen a
ringback (to know that  his call is going to an agent).

The link that you sent only explains how to set a moh sound, that will play
continuously, doesn't matter if the agent is ringing or not.

Is there any way to make this?

Thanks again for the attention...

2011/12/2 Brad Mina <brad at tech21.com>

> Jeferson,
>
> I'd recommend you look at the following links:
> http://wiki.freeswitch.org/wiki/Mod_callcenter#moh-sound
>
> http://wiki.freeswitch.org/wiki/Mod_local_stream
>
> On Fri, Dec 2, 2011 at 8:17 AM, Jeferson Rodrigo Almeida <
> jefersonparanaense at gmail.com> wrote:
>
>> Hi...
>>>
>>> I'm using mod_callcenter
>>>
>>> I need to send a ringback (or any other sound, different of the default
>>> moh) to the caller when a agent phone is ringing, and I don't know how to
>>> do it.
>>>
>>> Basically, I need to playback other sound to the caller when
>>> agent-offering event is fired.
>>>
>>> Is there any way to configure a dialplan after the call is bridged to
>>> the agent?
>>> Is there any way to modify the moh for this call in real-time? (I can
>>> capture the event...)
>>>
>>> Any help will be appreciated.
>>>
>>> Ps.: Sorry for any mistake in my "school" english.
>>>
>>> Thanks
>>>
>>> --
>>> Jeferson Rodrigo Almeida
>>> Engenheiro de Computação
>>> jefersonparanaense at gmail.com
>>
>>
>> _________________________________________________________________________
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>>
>> 
>> 
>>
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>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
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>


-- 
Jeferson Rodrigo Almeida
Engenheiro de Computação
jefersonparanaense at gmail.com
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